Bilingual Account Manager
Location: HUNTSVILLE, AL
Job Type: fulltime
Company: Shon Henry - State Farm Agency
Salary: $15.0 - $19.0 per hour
Category: Sales
Job Description Apply Now
The role of Bilingual Account Manager is a vital position within the insurance and financial services sector, particularly for candidates who are fluent in both Spanish and English. This opportunity is ideal for individuals passionate about delivering exceptional customer service, building lasting relationships, and driving business growth. As a Bilingual Account Manager, you will play an essential part in assisting clients with their insurance needs by providing knowledgeable guidance and support, all while thriving in a dynamic and professional environment.
Positioned in Huntsville, AL, this full-time Bilingual Account Manager role offers the chance to join a well-established, supportive, and growth-oriented team. The agency is dedicated to nurturing talent and empowering employees to reach their professional goals. The team values a positive workplace culture, encourages proactive learning, and invests in comprehensive training to ensure your success, even if you are new to the insurance industry.
As a Bilingual Account Manager, you will engage in meaningful conversations with clients, helping to identify their unique needs and offering tailored insurance solutions. Your fluency in Spanish and English will be instrumental in expanding the agency's reach and providing accessible, high-quality service to a diverse clientele. This role emphasizes the importance of relationship-building, effective communication, and a solution-oriented mindset.
The agency is committed to ongoing professional development, offering robust training and preparation for those aspiring to advance within the organization or explore further opportunities in the insurance field. A strong focus on ethical practices, compliance, and customer-centered service is at the core of this position. Candidates who are energetic, motivated, and eager to contribute to the company's mission will find this an exciting and rewarding career path.
Bilingual Account Manager - Summary- Opportunity to support clients with insurance products and services in both Spanish and English.
- Full-time role in a respected insurance agency with comprehensive training provided.
- Ideal for proactive individuals passionate about customer service and professional growth.
- Develop and qualify leads through value-based conversations and proactive outreach.
- Schedule appointments and identify customer needs to recommend appropriate insurance products and services.
- Establish and maintain strong customer relationships, ensuring high levels of satisfaction and trust.
- Deliver prompt, accurate, and friendly customer service by addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Follow up with customers as needed to support retention and cross-selling initiatives.
- Hourly pay structure with a highly competitive commission program.
- Bonus opportunities available for top performers.
- Paid time off for personal time and vacation, supporting work-life balance.
- In-depth training and professional development, particularly valuable for those interested in pursuing a future as an independent insurance agent.
- Fluency in both Spanish and English is required for effective communication with a diverse client base.
- Insurance sales experience and current Property & Casualty (P&C) and Life & Health (L&H) licenses are preferred but not required; candidates must be able to obtain these licenses as a condition of employment.
- Sales experience in related fields (inside/outside sales, retail sales, or telemarketing) is preferred.
- Demonstrated ability to meet or exceed sales goals and quotas is desirable.
- Excellent written, verbal, and listening communication skills.
- Self-motivation and the ability to multitask effectively.
- Strong interpersonal skills with a focus on building rapport and relating to customers.
- Energetic and enthusiastic about helping clients find solutions that meet their insurance needs.
- Motivated self-starter who thrives in a fast-paced, team-oriented environment.
- Open to learning and eager to participate in comprehensive training and development programs.
- Proven track record of building relationships and delivering superior customer service.
- Committed to upholding company values, ethical standards, and compliance requirements.
- The role is with an independent contractor agent affiliated with a nationally recognized insurance provider. Employees work directly for the agency and not for the insurance company itself.
- All candidates must be able to successfully complete any applicable licensing requirements and training programs as part of their employment.
- The agency values diversity and is an equal opportunity employer, fostering an inclusive and supportive workplace for all employees.
- Living and working in Huntsville, AL offers a welcoming community and a vibrant local culture, making it a great place to build your career.
If you are ready to take the next step in your career as a Bilingual Account Manager, click the application button to apply and join a team that values your skills, supports your growth, and rewards your achievements. We look forward to connecting with enthusiastic candidates who are driven to succeed and make a positive impact.