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Assistant Grocery Manager
Location: Santa Ana, CA
Job Type: Full Time
Company: Superior Talent Source
Salary: 72k/year - 82k/year
Category: Grocery / Supermarket
The Assistant Grocery Manager plays a vital role in supporting daily operations and facilitating a positive shopping experience for customers. This leadership position is designed for individuals with a passion for retail management, strong organizational skills, and a dedication to delivering exceptional customer service. The Assistant Grocery Manager works closely with the Store Manager to achieve business objectives and ensure the smooth functioning of the grocery store.
As an Assistant Grocery Manager, you will be responsible for supervising and guiding store staff, including cashiers, stockers, and department leads. Your leadership will help foster a collaborative and efficient team environment, while also promoting high standards of customer service throughout the store. You will play a key role in managing operations, maintaining inventory, ensuring compliance with safety and health regulations, and supporting the achievement of sales goals. This full-time position offers an exciting opportunity to advance your career in the retail grocery industry, with plenty of room for growth and professional development. Working in Santa Ana provides a dynamic retail environment with a diverse customer base, contributing to an engaging and rewarding work experience.
Assistant Grocery Manager - Summary
- Support the Store Manager in overseeing daily store operations and staff.
- Lead by example to ensure outstanding customer service and satisfaction.
- Assist with inventory management, sales initiatives, and administrative functions.
- Contribute to a clean, safe, and organized store environment.
Duties & Responsibilities
- Assist in supervising, training, and evaluating store employees, including cashiers, stockers, and department team members.
- Participate in the hiring process, scheduling shifts, and monitoring employee performance.
- Lead floor operations, resolving customer inquiries, and ensuring high levels of customer satisfaction.
- Monitor and maintain inventory levels, assist with ordering and receiving products, and ensure proper stocking on shelves.
- Oversee store safety, cleanliness, and compliance with health regulations.
- Support the implementation of promotions, product displays, and merchandising strategies to enhance sales.
- Assist with opening and closing procedures, including cash handling and daily financial reporting.
- Prepare and maintain reports related to sales, inventory, and employee performance metrics.
- Collaborate with the Store Manager on budgeting, financial planning, and operational improvements.
- Address and resolve customer or employee concerns promptly and professionally.
- Take initiative in the absence of the Store Manager, ensuring continuity of operations.
- Support and implement directives from upper management as required.
Salary & Benefits
- Competitive salary based on experience and qualifications.
- Comprehensive benefits package, including health insurance options.
- Opportunities for career advancement and professional growth within the organization.
- Employee discounts and other perks may be available.
Qualifications & Requirements
- Minimum of 1 year of retail management or supervisory experience, preferably within the grocery or broader retail sector.
- Demonstrated leadership skills with the ability to motivate and guide a diverse team.
- Strong customer service orientation and effective communication skills.
- Ability to multitask, prioritize, and thrive in a fast-paced retail environment.
- Physical capability to lift up to 50 lbs, stock shelves, and perform frequent bending or twisting as required by store operations.
- Proficiency in using point-of-sale (POS) systems and basic computer applications such as Excel and Word.
- Availability to work flexible schedules, including evenings, weekends, and holidays to meet the needs of the business.
Ideal Candidate Snapshot
- Passionate about the grocery retail industry and committed to delivering excellent customer service.
- Proven ability to supervise, coach, and develop team members to achieve operational goals.
- Detail-oriented with strong organizational and problem-solving abilities.
- Adaptable to change and able to handle challenging situations with professionalism and a solutions-focused mindset.
- Driven to contribute to the store’s success and willing to take initiative when needed.
Other Relevant Information
- Working as an Assistant Grocery Manager in Santa Ana provides exposure to a vibrant and diverse community, enhancing both personal and professional experiences in the retail sector.
- This position offers a pathway to increased responsibility and career progression within the grocery store management hierarchy.
- We are committed to fostering a welcoming, inclusive, and equitable workplace for all employees.
- Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
If you are ready to take the next step in your retail management career as an Assistant Grocery Manager, we encourage you to apply today by clicking the job application button and join our dedicated team making a difference in the grocery shopping experience!