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Assistant General Manager (QSR)
Location: Cuyahoga Falls, OH
Job Type: FULL_TIME
Company: Superior Talent Source
Salary: 20/hour - 23/hour
Category: QSR - Quick Serve
Assistant General Manager (QSR) Job Overview
The Assistant General Manager (QSR) plays a vital leadership role in the quick service restaurant industry, supporting daily operations and ensuring high standards in food quality, customer service, and team development. This full-time position offers the opportunity to work in a dynamic, fast-paced environment where strong leadership and problem-solving skills are essential. As the Assistant General Manager (QSR), you will be responsible for supporting the overall success of operations, from team management to guest satisfaction, inventory control, and upholding safety standards.
Key Responsibilities
- Lead, coach, and support team members to foster a positive and collaborative work environment.
- Deliver outstanding guest experiences by upholding customer service standards and responding professionally to guest needs and concerns.
- Perform opening and closing duties for food truck operations, including equipment setup, prep training, and ensuring all safety protocols are followed.
- Oversee inventory management by reviewing, maintaining, and replenishing all necessary supplies and banking needs.
- Manage staffing, scheduling, and shift coverage to optimize team performance and meet business demands.
- Supervise daily operations, including event logistics, setup, and breakdown, ensuring seamless workflow and adherence to company guidelines.
- Maintain safety, cleanliness, and food quality standards in accordance with local health regulations and company policies.
- Assist with ordering supplies, communicating with vendors, and implementing cost control measures to maximize profitability.
- Monitor and report maintenance or operational issues, ensuring timely resolution and reducing downtime.
Qualifications
- 1-3 years of supervisory experience in food service, preferably in a quick service restaurant (QSR) environment.
- Strong communication and leadership abilities, with a proven record of motivating and developing team members.
- Positive, hands-on attitude with the ability to multi-task and adapt in a high-energy setting.
- Reliable transportation and flexible availability, including weekends and variable shifts, to meet the needs of the business.
- Basic math and computer proficiency to support daily operations and reporting.
Physical Requirements
- Ability to stand, walk, bend, and lift up to 30 lbs for extended periods during shifts.
- Comfort working in variable weather and temperature conditions, particularly in food truck settings.
- Safe operation of kitchen equipment as required for daily duties.
- Strict adherence to all health, safety, and cleanliness protocols.
Benefits
- Weekly pay in addition to monthly performance bonuses.
- Comprehensive health, dental, and vision insurance plans.
- Life insurance and both short-term and long-term disability coverage.
- 401(k) retirement plan with employer match.
- Paid time off to support work-life balance.
- Opportunities for career advancement within the quick service restaurant industry.
- Employee discounts and a referral program to reward your contributions and network.
Working as an Assistant General Manager (QSR) offers the chance to build your leadership skills in a supportive team environment and positively impact guest experiences every day. Joining a quick service restaurant in Cuyahoga Falls provides an opportunity to contribute to a vibrant local community and grow within a respected industry employer.