Assistant General Manager (AGM)
Location: Chattanooga, TN
Job Type: FULL_TIME
Company: Superior Talent Source
Salary: 65k/year - 75k/year
Category: Casual Dining
Job Description Apply Now
The role of Assistant General Manager (AGM) is a pivotal leadership position within our dynamic and expanding casual dining restaurant team. As the AGM, you will play an integral role in supporting the General Manager with daily operations, ensuring a seamless and memorable guest experience, and upholding the highest standards of excellence in food service and hospitality. This full-time opportunity is ideal for professionals seeking career advancement within the restaurant industry, particularly in the vibrant setting of Chattanooga, TN, where the community fosters growth and support for hospitality careers.
As an Assistant General Manager (AGM), you will help to elevate the operational and service standards of our restaurant. You will be instrumental in overseeing front- and back-of-house activities, collaborating closely with team members to ensure smooth workflows, and acting decisively in the absence of the General Manager. By embodying our company's mission of delivering exceptional dining experiences and fostering a positive workplace culture, you will help us continue to be a destination of choice for guests and employees alike.
This position requires strong leadership skills, a commitment to customer satisfaction, and the ability to manage multiple responsibilities with professionalism and integrity. The Assistant General Manager (AGM) position offers an exciting pathway for career development, with opportunities to learn, grow, and make a lasting impact on both the team and the business. The role is designed for someone who thrives in a fast-paced environment and is enthusiastic about leading a team towards operational excellence and business success.
Assistant General Manager (AGM) - Summary- Support the General Manager in all aspects of restaurant operations
- Lead, train, and motivate a team of restaurant professionals
- Ensure exceptional guest experiences and resolve concerns promptly
- Maintain compliance with health, safety, and sanitation standards
- Drive operational efficiency and maximize productivity
- Collaborate with the General Manager to oversee daily restaurant operations, including staffing, guest service, food and beverage quality, and financial performance
- Assist in recruiting, hiring, training, and developing a dedicated team, fostering a positive and supportive workplace culture
- Monitor cleanliness, food safety, and sanitation to ensure compliance with local health regulations and company policies
- Manage inventory levels, place orders, and optimize costs while ensuring the availability of premium ingredients and supplies
- Implement, enforce, and refine operational policies and procedures to drive efficiency, including effective table turnover and timely food preparation
- Address guest feedback, resolve concerns professionally, and strive to exceed expectations to ensure high customer satisfaction
- Work with the General Manager to analyze financial reports, budgets, and forecasts, identifying opportunities for improvement and implementing necessary changes
- Competitive salary structure
- Direct Deposit for convenient payroll management
- 401K retirement savings plan
- Comprehensive health benefits package
- Paid time off (PTO) for work-life balance
- Opportunities for career advancement and professional growth
- Employee discounts on meals and services
- Minimum of two (2) years of experience in an Assistant General Manager (AGM) role within a casual dining or full-service restaurant environment
- Demonstrated leadership abilities with a proven track record of motivating and managing diverse teams
- Strong customer service orientation, dedicated to creating memorable guest experiences
- Comprehensive knowledge of restaurant operations, including food and beverage preparation, inventory management, and financial analysis
- Excellent problem-solving and decision-making skills, with experience in achieving business goals and driving results
- Outstanding communication and interpersonal skills, capable of engaging effectively with guests, employees, and stakeholders
- Proficiency in computer systems, including restaurant management software and Microsoft Office applications
- Flexibility to work varied shifts as needed, including evenings, weekends, and holidays
- Passionate about hospitality and guest service
- Committed to professional growth and continuous learning
- Adaptable and thrives in a fast-paced environment
- Team-oriented and able to inspire others
- Proactive in identifying solutions and driving positive change
- This full-time Assistant General Manager (AGM) position is based in Chattanooga, TN, a region known for its vibrant hospitality community and supportive environment for restaurant professionals
- Superior Talent Source may contact applicants regarding positions that match their skills and may use SMS text messages as part of the recruitment process. By submitting your application, you consent to receive such communications
If you are an experienced and enthusiastic restaurant professional ready to take your leadership skills to the next level, we encourage you to apply for the Assistant General Manager (AGM) role by clicking the job application button. Join our team and be a part of a company dedicated to delivering outstanding guest experiences and providing rewarding career paths for hospitality professionals.