Application Support Specialist
Location: Chicago, IL
Job Type: Contractor
Company: Cornerstone Gigs
Salary: $25-40/h
Category: Information Technology
Job Description Apply Now
Application Support Specialist
If you are seeking an entry point into the technology sector or looking for a flexible opportunity that leverages your attention to detail, the Application Support Specialist role could be a perfect fit. As a valued member of our remote operations team, you will play a critical role in establishing our company’s presence on new mobile applications through accurate account setup, verification, and onboarding tasks. This position is ideal for individuals who appreciate structured assignments, enjoy working independently from home, and want to contribute to a fast-paced, project-based environment.
Application Support Specialist - Summary
- The Application Support Specialist is responsible for performing essential setup and verification tasks on various mobile apps as directed by our operations team.
- This project-based remote position requires the completion of straightforward, checklist-driven assignments using a modern smartphone and reliable internet access.
- No previous experience is required; comprehensive playbooks and clear step-by-step instructions are provided for every task.
- The role is designed for flexibility, allowing you to manage your own schedule within set task windows over short project cycles.
- Download assigned mobile applications and follow detailed instructions to register and verify user accounts.
- Accurately complete each step in the onboarding checklist, including entering emails or phone numbers, confirming one-time passcodes (OTP), and adjusting initial app settings as specified by the team.
- Capture and submit screenshots or short screen recordings as proof of task completion when required.
- Maintain your device and application settings in alignment with provided guidelines.
- Communicate any questions or technical issues promptly via the designated team communication channels.
- Submit quick status updates at specific milestones to facilitate timely reviews and payments.
- Safeguard all credentials and handle sensitive information exclusively through secure company processes as instructed.
- The Application Support Specialist position offers milestone-based compensation, released after completed tasks receive approval from the core team.
- Pay rates are competitive and benchmarked against similar project-based roles to ensure fairness and transparency.
- Assignments are distributed over manageable periods, typically requiring 20-30 minutes per task, with the flexibility to complete work during your preferred hours within the assignment window.
- Remote work allows for a better work-life balance and the convenience of contributing from your own home.
- Clear expectations are set before each task, so you always know what is required to succeed.
- Ownership of a modern smartphone (iOS or Android) with a reliable internet connection is essential for the Application Support Specialist position.
- Dependability and a strong sense of responsibility in following checklists and instructions with precision.
- Ability to communicate effectively and proactively in a remote environment, asking clarifying questions as needed.
- Comfort with documenting steps and capturing digital evidence (screenshots or recordings) as part of the verification process.
- Commitment to maintaining data privacy and security, handling all credentials confidentially in accordance with company guidelines.
- Willingness to engage with short-term assignments over a multi-week period as project needs arise.
- Demonstrates reliability and responsiveness, consistently meeting task deadlines and quality standards.
- Shows meticulous attention to detail and the ability to follow process checklists exactly as provided.
- Is self-motivated, comfortable working independently, and values contributing to the success of a remote team.
- Takes initiative to communicate and resolve issues quickly, ensuring smooth project progress.
- Values flexibility and enjoys short, well-defined assignments suitable for a remote work environment.
- This is a remote opportunity, welcoming candidates who are authorized to work within the U.S. regardless of location.
- If you happen to be based in Chicago, IL, you may benefit from closer proximity to our core team, but it is not a requirement for the Application Support Specialist role.
- Our company is committed to data privacy and security; you will never be asked to share sensitive information outside our secure, vetted processes.
- All work is guided by clear checklists and supported by a responsive team to assist with any questions.
- The application process is straightforward: click the job application button, complete the brief form, and await follow-up instructions should you be selected.
- We are an Equal Opportunity Employer and welcome applicants from all backgrounds to apply for the Application Support Specialist position.
If you are ready to take on a rewarding, flexible remote assignment as an Application Support Specialist, click the application button now and start your journey with us!