Admissions Coordinator
Location: Englewood, CO
Job Type: Contract
Company: IDR
Category: Administrative / Clerical
Job Description Apply Now
We are seeking an experienced and customer-focused Admissions Coordinator to join our client’s team in Englewood, CO. As an Admissions Coordinator, you will play a critical role in facilitating patient placement for dialysis services and delivering outstanding support through a contact center environment. This position is ideal for individuals who thrive in fast-paced healthcare settings, possess excellent communication abilities, and are committed to providing exceptional service to patients, families, and healthcare partners. If you are passionate about making a difference in the healthcare industry and want to be part of an organization that values teamwork and professional growth, we encourage you to apply by clicking the job application button.
As an Admissions Coordinator, you will provide support to patients, caregivers, and healthcare professionals via multiple communication channels, including phone, email, fax, and web platforms. Your primary responsibility will be to ensure a smooth and efficient admissions process for patients selecting our client’s specialized dialysis services. This involves collaborating closely with hospital partners, utilizing internal resources, and contributing to ongoing process improvements to enhance the overall guest experience.
Our client offers a collaborative, team-oriented culture where your contributions are valued, and your professional development is supported. You will have the opportunity to work alongside dedicated colleagues in a supportive environment, benefit from a comprehensive benefits package, and enjoy the stability and recognition that comes with being part of an industry-leading healthcare organization in Englewood, CO. The Admissions Coordinator position is a pivotal role within the admissions and guest services team, with opportunities for growth and advancement for motivated professionals.
Admissions Coordinator - Summary- Serve as the primary point of contact for all patient placement requests for dialysis services.
- Deliver high-quality customer service through a contact center environment utilizing phone, email, fax, and web-based communications.
- Contribute to building and maintaining strong relationships with hospitals, patients, and caregivers.
- Support organizational goals related to patient admissions and process improvement initiatives.
- Respond to placement requests from patients and healthcare partners using multiple communication channels.
- Utilize internal tools and resources to facilitate patient admissions and placements efficiently.
- Maintain and update knowledge databases and documentation to ensure accuracy and compliance.
- Identify opportunities for process improvements and actively contribute ideas to streamline operations.
- Build rapport with hospital staff and other stakeholders through excellent service delivery and communication.
- Empathize with patients, families, and teammates, providing support during stressful or complex situations while maintaining a focus on organizational objectives.
- Follow through on all tasks with attention to detail and a commitment to positive outcomes.
- Demonstrate openness to feedback and continuous development to improve performance.
- Competitive compensation package
- Comprehensive benefits including medical, dental, vision, and life insurance
- Employee stock ownership program
- Opportunities for advancement within an industry-leading healthcare organization
- Supportive, team-oriented work culture
- Demonstrated ability to quickly learn and utilize required software programs and tools
- Strong time management and prioritization skills
- Exceptional customer service and relationship-building abilities
- Proven ability to work collaboratively with clients, teammates, and healthcare partners
- Capacity to empathize with patients and families while delivering results under pressure
- Meticulous attention to detail and strong follow-up skills
- Receptive to constructive feedback and committed to ongoing professional development
- Detail-oriented, organized, and adaptable in a dynamic environment
- Comfortable managing multiple tasks and priorities simultaneously
- Excellent verbal and written communication skills
- Passionate about healthcare and focused on delivering outstanding patient experiences
- Team player with a positive, solutions-focused attitude
- This role offers a rewarding opportunity to make a meaningful impact in the healthcare sector while working within a supportive team.
- Englewood, CO, is known for its vibrant community and professional opportunities in the healthcare industry.
- Applicants must be able to work effectively in a contact center environment and demonstrate commitment to the organization’s mission and values.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.
If you are ready to take the next step in your career and make a lasting difference as an Admissions Coordinator, apply today by clicking the application button and join a team that is dedicated to excellence in patient care and service.