Administrative Assistant
Location: VIRGINIA BEACH, VA
Job Type: fulltime
Company: Bug-Masters LLC
Salary: $16.0 - $20.0 per hour
Category: Administrative
Job Description Apply Now
The Administrative Assistant position at BugMasters offers an excellent opportunity for individuals who are organized, proactive, and passionate about supporting business operations and customer satisfaction. As a full-time Administrative Assistant, you will be at the core of the company’s daily operations, ensuring that scheduling, communication, and office management processes run smoothly and efficiently. This role not only provides valuable exposure to the administrative functions within a reputable pest control organization but also allows you to contribute directly to the delivery of high-quality service to customers.
Working as an Administrative Assistant, you will play a pivotal role in supporting the coordination of service and inspection timelines, helping to maintain the flow of operations and the satisfaction of both clients and team members. Your responsibilities will include scheduling appointments, tracking service activities, managing customer requests, and handling various office duties, such as inventory management and documentation. BugMasters values professionalism and a commitment to excellence, which are essential traits for this position. The company’s long-standing history and dedication to integrity make it a rewarding workplace for administrative professionals seeking meaningful career growth.
Virginia Beach is known for its vibrant community and business-friendly environment, offering a positive work-life balance for professionals in the area. If you are looking to make a significant impact in a dynamic office setting and work alongside a team that values integrity, customer education, and quality service, this Administrative Assistant position at BugMasters is an ideal fit. Take the next step in your administrative career by applying today using the job application button.
Administrative Assistant - Summary- Central role in managing administrative operations for a pest control service provider
- Responsible for scheduling, coordinating service and inspection timelines, and managing office functions
- Supports a team-oriented environment focused on customer satisfaction and operational efficiency
- Communicate with customers to track activities and document interactions efficiently
- Plan and schedule regular maintenance and service appointments for customers
- Schedule and route employees to various jobs, calculating required field service capacity to fulfill all requests
- Handle last-minute changes in customer requirements, technician availability, and unforeseen delays
- Respond to customer requests and concerns promptly and accurately
- Monitor customer feedback and identify areas for improvement in service delivery
- Manage product inventory and availability, including ordering items as needed
- Perform general office duties such as answering phones, greeting clients, printing, filing, and maintaining inventory records
- Base pay is competitive and commensurate with experience
- Comprehensive medical, dental, and vision insurance packages
- PTO and vacation time, with eligibility after one year of employment
- Prior experience in scheduling is preferred
- Familiarity with Apple Operating System
- Previous office experience is required
- Experience with multi-line phone systems
- Strong attention to detail and highly organized
- Ability to plan, track, and delegate tasks effectively
- Excellent problem-solving and multitasking abilities
- Proficient in using software and applications for scheduling, record-keeping, and reporting
- Able to work independently with minimal supervision
- Detail-oriented and proactive
- Exceptional organizational and planning skills
- Capable of managing multiple clients and tasks simultaneously
- Strong communication skills, both written and verbal
- Ability to adapt quickly to changing priorities and customer needs
- Comfortable working in a fast-paced office environment
- Demonstrates professionalism and a commitment to high-quality service
- BugMasters has been serving the community since 2000, with a reputation for integrity and customer education
- The company is committed to providing reasonable pricing, quality workmanship, and professional service
- Opportunities for professional development and career advancement are available within BugMasters
- The company culture is built on integrity and a dedication to doing what is right for clients and employees alike
- Apply now to join a team that values your skills and dedication—click the job application button to take the next step in your career