Workstation Technician
Location: Woodland Hills, CA
Job Type: Contract
Company: IDR
Category: Systems Engineering
Job Description Apply Now
Workstation Technician Job OverviewWe are seeking a detail-oriented and skilled Workstation Technician to join our team on a contract basis. As a Workstation Technician, you will play a critical role in supporting a Microsoft-based network environment, ensuring the smooth operation of desktops, laptops, and tablets, and delivering superior technical support to end-users. This position is with a reputable healthcare organization and offers the opportunity to work alongside a collaborative and growth-oriented team. The role is based in Woodland Hills, CA and is structured as a full-time contract position.
Key Responsibilities- Provide comprehensive support for a Microsoft-based network, including Windows 10/11 operating systems, Microsoft Office 365 Suite, MS Teams, and the resolution of basic desktop and networking issues.
- Manage, troubleshoot, and resolve issues related to PC hardware and software, encompassing desktops, laptops, and tablets, as well as addressing network communication problems and peripheral device malfunctions.
- Assist in the deployment process, which includes tasks such as asset receipt, equipment staging, deployment execution, and updating asset management systems to maintain accurate inventory records.
- Conduct data transfer and recovery activities, administer email accounts, and prepare technology assets for disposition in accordance with technical manuals and instructions, ensuring attention to detail and compliance with established procedures.
- High school diploma or equivalent required.
- Minimum of 2 years of professional customer service experience supporting PC and Macintosh desktop computing hardware in a client-facing environment.
- Demonstrated knowledge of operating systems, hardware configuration, and software installation is essential.
- Experience working directly with clinical staff and handling asset inventory responsibilities is highly valued.
- Proven ability to manage multiple PC refreshes, including experience with over 5 daily and 25 weekly PC refreshes.
- Be part of a dynamic organization with over 20 years of proven industry experience in major markets.
- Gain exposure to well-established healthcare environments and enhance your technical expertise in workstation support.
- Enjoy a positive work culture that emphasizes teamwork, professional growth, and work/life balance.
- Access a variety of benefits throughout your contract, including medical, dental, vision, and life insurance.
- Opportunity to work in Woodland Hills, CA, a thriving community known for its welcoming atmosphere and professional opportunities.
- Benefit from dedicated support with an engagement manager committed to your success and professional development.
- Join a company recognized with the ClearlyRated’s Best of Staffing® Client and Talent Award for 11 consecutive years.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.