Vice President of Operations – Insurance (P&C)
Location: Irvine, CA
Job Type: Direct Placement
Company: ARC Group
Category: Administration
Job Description Apply Now
Vice President of Operations – Insurance (P&C) Job OverviewARC Group is seeking a Vice President of Operations – Insurance (P&C) for a full-time leadership role within a property and casualty (P&C) insurance claims administration company. This executive position is focused on providing strategic direction, optimizing operational processes, and ensuring the highest quality of service delivery. This opportunity is based in Irvine, CA, with a hybrid work model considered for qualified candidates. The Vice President of Operations – Insurance (P&C) will play a pivotal part in shaping the company’s operational success, leveraging industry expertise to drive efficiency, compliance, and overall business growth.
Key Responsibilities- Operational Leadership: Direct and oversee the operations team by setting strategic goals that align with organizational objectives. Maintain and monitor day-to-day operations to ensure standards of efficiency and service quality are consistently met.
- Process Optimization: Continuously analyze and improve operational processes to enhance accuracy, efficiency, and customer satisfaction. Use data-driven strategies and best practices to streamline claims administration and related workflows.
- Team Management: Lead, mentor, and develop a high-performing team of professionals within the operations department. Cultivate an environment of collaboration, accountability, and continuous improvement. Ensure appropriate staffing and effective resource allocation.
- Claims Management: Supervise the full lifecycle of claims administration, ensuring timely, accurate processing and resolution. Work collaboratively with internal teams and external partners to address complex claims and resolve escalations.
- Compliance and Risk Management: Ensure adherence to all relevant industry regulations, corporate policies, and legal standards. Implement and monitor risk management strategies to protect company assets and minimize operational risks.
- Financial Oversight: Develop and manage the operations budget. Track financial performance, analyze variances, and implement corrective actions as needed to achieve financial targets.
- Technology Integration: Utilize technology to enhance operational efficiency and service quality. Collaborate with IT and other departments to implement and refine claims management systems and related digital tools.
- Strategic Initiatives: Lead and contribute to initiatives designed to drive business growth and operational excellence. Provide insights and recommendations to the executive team based on industry trends and operational metrics.
- Experience:
- At least 5 years of operations management experience within the insurance industry, specifically in property and casualty or third-party claims administration.
- Minimum of 3 recent years working directly in P&C insurance.
- Education: Bachelor’s degree in Business Administration, Insurance, or a related field. An MBA or equivalent advanced degree is preferred.
- Skills:
- Strong leadership and team management abilities.
- Advanced analytical and problem-solving skills.
- Comprehensive knowledge of P&C insurance claims processes and industry regulations.
- Demonstrated success in process optimization and achieving operational excellence.
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities within a fast-paced environment.
- Proficiency in the use of claims management systems and technology-driven solutions.
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance coverage.
- Retirement savings plan with company matching contributions.
- Paid time off and recognized holidays.
- Professional development and growth opportunities.
- Collaborative, inclusive work environment.
Located in Irvine, CA, this position offers the advantage of working in a dynamic business environment known for its strong insurance industry presence and professional community. The company values innovative leadership and commitment to operational excellence.
ARC Group is a Forbes-ranked top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidates' and clients' needs and goals and serving both with integrity and a shared desire to succeed.
ARC Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.