System Administrator
Location: Nashville, TN
Job Type: Contract To Hire
Company: IDR
Category: Systems Engineering
Job Description Apply Now
System Administrator Position OverviewIDR is currently seeking a skilled and detail-oriented System Administrator for a full-time opportunity in Nashville. This vital role is responsible for delivering primary functional and technical support for Salesforce applications within the Service Applications division. As a System Administrator, you will play an instrumental role in ensuring the smooth operation, configuration, and optimization of enterprise application systems.
Key Responsibilities- Provide daily support and management for assigned enterprise systems, focusing on system administration, configuration, and overall functionality.
- Respond to customer requests, including configuration adjustments, implementation, and system enhancements, while troubleshooting and resolving application issues efficiently.
- Develop and execute comprehensive application test plans and test cases to ensure robust application performance and stability.
- Coordinate and deliver targeted training sessions for users of supported applications, ensuring optimal adoption and effective utilization.
- Oversee data management processes, including archiving, purging, monitoring data or job queues, and facilitating data updates as needed.
- Support and maintain critical application interfaces and integrations, conducting user profile and license audits to ensure system compliance and security.
- Evaluate current business processes and identify opportunities for process improvement to enhance operational efficiency.
- Conduct research on specific enterprise application functionalities and apply relevant findings to improve system performance and user experience.
- 1-2 years of experience in a business analyst or system administration capacity, specifically within software applications or systems.
- Hands-on experience with Salesforce applications, demonstrating familiarity with configuration and support.
- Background in business analysis, with the ability to interpret and address business requirements in a technical setting.
- Strong analytical and problem-solving skills, with a proven ability to resolve complex application issues.
- Excellent communication skills, with experience in coordinating and delivering application training to diverse user groups.
- Competitive compensation package designed to attract top System Administrator talent.
- Comprehensive benefits, including medical, dental, and vision coverage.
- Opportunity to collaborate with an industry-leading organization recognized for its team-oriented and inclusive work culture.
- Access to an Employee Stock Ownership Program and additional employee-centric programs.
- Consistent recognition as a Best of Staffing® Client and Talent Award winner, reflecting a strong commitment to both clients and employees.
Nashville offers a dynamic environment for professionals, providing a vibrant community and a range of career development opportunities for System Administrators.
Company MissionIDR is committed to fostering a collaborative atmosphere where innovation and professional growth are encouraged. Our mission is to empower employees and clients by leveraging deep industry expertise and delivering exceptional service in all aspects of IT staffing and support.
Legal DisclaimerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.