Revenue Cycle Supervisor
Location: Washington, DC
Job Type: Temp to Hire
Company: TRC Talent Solutions
Salary: $28.60 - $28.85 Per Hour
Category: Financial Services
Job Description Apply Now
The Revenue Cycle Supervisor plays a pivotal role in overseeing the daily operations of a revenue cycle management team focused on third-party accounts receivable (A/R) remediation. This leadership position is responsible for supervising Patient Account Representatives and ensuring the effective delivery of revenue cycle outsource services, including call center support and comprehensive A/R account resolution. The Revenue Cycle Supervisor is instrumental in fostering a collaborative environment, promoting best practices, and driving productivity and quality outcomes within the team.
As a Revenue Cycle Supervisor, you will directly manage staff, provide guidance on policies and procedures, and ensure compliance with client-specific requirements. The ideal candidate will have a deep understanding of hospital and physician revenue cycle processes, particularly in the areas of billing, follow-up, and third-party A/R management. Your leadership will be essential in supporting staff development, addressing escalated issues, and participating in client meetings to advise on trends and opportunities for process improvement.
This full-time position offers the opportunity to work within a dynamic healthcare environment, where your expertise in revenue cycle management systems such as Epic, Cerner, Invision, Soarian, McKesson, Allscripts, and Meditech will be highly valued. The Revenue Cycle Supervisor will play a key role in ensuring that all activities align with organizational objectives and client expectations, while demonstrating a commitment to continuous learning and professional growth for both yourself and your team.
Your leadership will also involve tracking performance against key metrics, conducting training sessions, and providing timely feedback to staff members. With at least two years of supervisory experience in healthcare revenue cycle management, you will be well-equipped to lead by example and inspire excellence in your team. This role represents an excellent opportunity for a driven professional seeking to make a meaningful impact in the healthcare revenue cycle domain.
Revenue Cycle Supervisor - Summary- Supervises a team of Patient Account Representatives focused on third-party A/R remediation and call center support.
- Ensures compliance with client-specific procedures and promotes collaboration and teamwork.
- Serves as a resource for staff, providing guidance, answering questions, and resolving escalated issues.
- Participates in client meetings and advises on A/R trends and process improvements.
- Tracks team performance against key performance indicators and delivers feedback to drive continuous improvement.
- Manage assigned staff and oversee daily workload related to third-party accounts receivable.
- Track individual and team success using predefined key performance indicators.
- Ensure staff compliance with client Playbook and Detailed Procedure Documents.
- Provide assistance by reviewing procedures, addressing escalated issues, and researching account inquiries.
- Lead training and ongoing education for team members.
- Participate in client meetings, providing expertise on A/R issues and denial trends.
- Deliver timely and consistent feedback on employee performance.
- Promote a culture of teamwork, accountability, and excellence in service delivery.
- Competitive salary package based on experience and qualifications.
- Comprehensive benefits package including health, dental, and vision coverage.
- Opportunities for professional development and career advancement within the organization.
- Supportive work environment committed to employee well-being.
- Minimum of two years' experience supervising staff in healthcare revenue cycle management, with a focus on third-party A/R.
- Associate's degree or equivalent required; Bachelor's degree preferred.
- Experience with industry-recognized Revenue Cycle Management Systems such as Epic, Cerner, Invision, Soarian, McKesson, Allscripts, and Meditech is preferred.
- Strong verbal, written, and interpersonal communication skills.
- Proven leadership abilities and a track record of achieving team goals.
- Detail-oriented and results-driven leader with a passion for process improvement in revenue cycle operations.
- Effective communicator with the ability to mentor and inspire team members.
- Demonstrates adaptability and problem-solving skills in a fast-paced environment.
- Committed to ongoing professional learning and staff development.
- Experienced in collaborating with internal and external stakeholders to achieve organizational objectives.
- This position offers a rewarding opportunity to contribute to healthcare provider success through effective revenue cycle management.
- Employees are encouraged to apply their expertise and grow within a supportive and inclusive environment.
- TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
- Interested candidates are encouraged to take the next step in their career by submitting an application through the job application button.