Restoration Project Coordinator
Location: Portland, OR
Job Type: Full-Time
Company: HireAligned
Salary: $23 $30 per hour
Category: General
Job Description Apply Now
Restoration Project Coordinator
Join a dynamic and growing team at Apollo Plumbing, Heating & Cooling as a Restoration Project Coordinator. This full-time opportunity is ideal for individuals who excel in managing water mitigation and restoration projects, ensuring seamless operations from the initial customer contact through to project completion. As a Restoration Project Coordinator, you will be at the heart of project management, communication, and support for both internal teams and valued customers. Your ability to thrive in a fast-paced environment, handle multiple responsibilities, and provide top-tier customer service will be essential to your success in this pivotal role.
At Apollo Plumbing, Heating & Cooling, the Restoration Project Coordinator plays a crucial role in supporting water mitigation and restoration efforts. You will be responsible for overseeing and coordinating all project activities, schedules, and documentation. This includes managing field technicians, keeping customers well-informed, ensuring proper communication across all parties involved, and maintaining impeccable project records. Your organizational skills and keen attention to detail will directly impact project efficiency, customer satisfaction, and the overall success of the restoration division.
Working as a Restoration Project Coordinator provides a unique opportunity to make a real difference for customers experiencing challenging situations. You will serve as the primary point of contact for customers, guiding them through every phase of their project, answering questions, and providing reassurance during stressful times. Your professionalism, empathy, and communication skills will help build trust and confidence with each customer served.
The Restoration Project Coordinator will also act as a liaison between field teams, office staff, insurance representatives, and subcontractors. You will ensure that all project schedules are met, work orders are accurately maintained, and project documentation is completed in a timely manner. As part of your responsibilities, you will assist with equipment coordination, monitor project progress, and help resolve any issues that may arise. Your contributions will help streamline operations, boost workflow efficiencies, and continually improve the customer experience.
This full-time position offers a competitive salary, a comprehensive benefits package, and opportunities for professional growth within a supportive team environment. Apollo Plumbing, Heating & Cooling is dedicated to fostering a positive workplace culture and providing employees with the resources and training needed to excel in their roles. The Restoration Project Coordinator is an essential member of the team, contributing to the company's ongoing mission of delivering exceptional service and support to every customer.
If you are organized, detail-oriented, and passionate about making a difference, the Restoration Project Coordinator role at Apollo Plumbing, Heating & Cooling is the perfect next step in your career. Apply today by clicking the job application button to join a company that values your expertise and is committed to your professional development and success.
Restoration Project Coordinator - Summary- Full-time position managing water mitigation and restoration projects from start to finish
- Primary point of contact for customers, technicians, and insurance representatives
- Responsible for scheduling, documentation, and project coordination
- Opportunities for growth within a respected and expanding company
- Coordinate all aspects of water mitigation and restoration projects, including initial contact, scheduling, and project completion
- Schedule and manage technicians, subcontractors, inspections, and follow-up visits
- Monitor project timelines, ensure efficient workflow, and resolve scheduling conflicts
- Act as primary communication link between customers, field teams, insurance representatives, and office staff
- Collect and maintain all project documentation, including photos, records, and job notes
- Track equipment delivery, pickup, and usage for each project
- Maintain accurate project files and ensure timely submission of documentation
- Assist field teams with job details and scheduling adjustments as needed
- Update and maintain work orders, project milestones, and closeout activities
- Support administrative duties such as data entry, reporting, and office coordination
- Identify opportunities for process improvements and provide feedback to management
- Competitive pay based on experience
- Comprehensive benefits package available
- Career advancement and professional development opportunities
- Supportive team environment focused on employee growth and satisfaction
- Prior experience in restoration, mitigation, project coordination, dispatching, or construction administration
- Understanding of restoration industry practices and workflows
- Familiarity with project management tools (such as Xactimate, ServiceTitan) preferred
- General knowledge of insurance documentation and claims process
- Excellent organizational, multitasking, and documentation skills
- Strong communication and customer service abilities
- Ability to manage multiple projects and priorities simultaneously
- Proficiency in computer and data entry tasks
- Comfortable working in a fast-paced, deadline-driven environment
- Customer-focused and empathetic communicator
- Organized, detail-oriented, and proactive in problem solving
- Team player with ability to collaborate across departments
- Adaptable to changing priorities and project demands
- Committed to delivering high-quality service and support
- Join a respected company known for quality service in the restoration and mitigation field
- Be part of a collaborative and growth-oriented team environment
- Benefit from ongoing training and resources to support your career development
- This position is currently open; apply now to take the next step in your career as a Restoration Project Coordinator
- Click the job application button to submit your application and start your journey with Apollo Plumbing, Heating & Cooling