Restoration Crew Leader (IICRC)
Location: McDonough, GA
Job Type: Contract To Hire
Company: Openwork
Salary: 0
Category: Skilled Trades
Job Description Apply Now
The Restoration Crew Leader (IICRC) plays a pivotal role in overseeing restoration projects for both residential and commercial properties. This role requires a highly dependable and hands-on professional who is passionate about leading teams and making a tangible difference for clients experiencing property damage from water, fire, mold, and other unforeseen events. The Restoration Crew Leader (IICRC) is responsible for ensuring that all restoration services are delivered efficiently, safely, and to the highest industry standards. This position offers a dynamic work environment with opportunities for professional growth, training, and certification within the restoration field.
Located in McDonough, GA, this full-time role is ideal for individuals seeking a stable and rewarding career in restoration services. Working with a respected company such as Openwork means joining a supportive team that values talent, career advancement, and providing exceptional customer service. The Restoration Crew Leader (IICRC) is central to ensuring that projects run smoothly, technicians are supported, and client relationships are maintained.
As a Restoration Crew Leader (IICRC), you will coordinate and manage daily field operations, set up and monitor specialized restoration equipment, and oversee the progress of various property restoration projects. On-call availability is required, with schedules provided one month in advance to offer flexibility and predictability. This role demands strong leadership, technical expertise, and the ability to thrive in both indoor and outdoor conditions.
McDonough, GA, offers a vibrant community and a supportive environment for professionals in the restoration industry. Working in this area means benefiting from a region that values skilled trades and offers opportunities for career growth within a well-established company.
Restoration Crew Leader (IICRC) - Summary- Lead and supervise restoration projects for residential and commercial properties.
- Ensure all restoration processes meet industry standards and client expectations.
- Coordinate with team members and clients to deliver timely and effective solutions.
- Opportunity for ongoing professional development and certification.
- Lead and manage restoration crews on projects involving water, fire, mold, and property damage.
- Coordinate daily job site activities and ensure project timelines are met.
- Set up, operate, and monitor restoration equipment such as air movers and dehumidifiers.
- Train and mentor field technicians, fostering a safe and efficient work environment.
- Maintain clear, professional communication with clients, including homeowners, business owners, and insurance representatives.
- Document job progress, complete necessary project records, and uphold quality assurance standards.
- Deliver exceptional customer service throughout the project lifecycle.
- Manage on-call duties for evenings and weekends, with advance scheduling to accommodate planning.
- Competitive hourly pay, with increases based on experience and credentials.
- Stable, full-time employment with consistent scheduling.
- Access to training and certification opportunities, including IICRC certification.
- Supportive team atmosphere with clear paths for advancement.
- Comprehensive support for on-the-job learning and professional growth.
- Minimum of one year of experience in property restoration, construction, cleaning, or a related field preferred.
- Demonstrated leadership or prior crew supervision experience is advantageous.
- Valid driver's license with a clean driving record required.
- IICRC certification preferred, or willingness to obtain after starting the role.
- Strong communication, organizational, and problem-solving skills.
- Ability to lift, carry, bend, and work in physically demanding settings.
- Comfortable working in various indoor and outdoor conditions.
- Proven ability to lead teams and manage restoration project workflows.
- Excellent interpersonal skills for customer-facing and team leadership roles.
- Adaptable, detail-oriented, and committed to safety and quality standards.
- Driven by the opportunity to support customers in challenging situations.
- Motivated to pursue ongoing training and career advancement.
- Openwork is a talent-first staffing company with over 50 years of experience in connecting professionals to rewarding careers.
- The company’s mission emphasizes thoughtful, people-centered staffing and career support.
- Opportunities for growth extend beyond restoration services, with connections to related fields through Openwork and its family of companies.
- Equal employment opportunity employer: Openwork is committed to providing a workplace free of discrimination and supports diversity and inclusion in all hiring practices.
If you are ready to take the next step in your restoration career, lead impactful projects, and join a company that values your growth, click the job application button to apply for the Restoration Crew Leader (IICRC) role today!