Restaurant Manager
Location: Matthews, NC
Job Type: FULL_TIME
Company: Superior Talent Source
Salary: 70k/year - 75k/year
Category: Casual Dining
Job Description Apply Now
Restaurant Manager Job OverviewWe are seeking a dedicated and experienced Restaurant Manager to join our upscale casual dining team. This full-time position plays a crucial role in supporting daily operations, enhancing guest satisfaction, and ensuring our restaurant delivers a high-quality culinary and service experience. As a Restaurant Manager, you will collaborate with the management team to uphold operational excellence and lead a motivated staff, making a positive impact on both the team and our valued guests.
Key Responsibilities- Guest Experience: Deliver outstanding customer service by ensuring each guest enjoys a positive and memorable dining experience. Address guest inquiries, feedback, and concerns promptly and professionally.
- Operational Support: Oversee daily restaurant activities, including opening and closing procedures, staff scheduling, and maintaining cleanliness and organization throughout the establishment.
- Team Leadership: Motivate and support both front-of-house and back-of-house teams, including hosts, servers, bartenders, and kitchen staff. Foster a positive work environment, encourage teamwork, and provide regular training and development opportunities.
- Staff Supervision: Guide and coordinate restaurant staff to ensure efficient workflow and adherence to quality and service standards. Offer coaching and support to enhance performance and address any operational issues.
- Inventory and Ordering: Collaborate with the General Manager to monitor inventory levels, conduct regular inventory checks, and place orders with suppliers as needed. Ensure proper storage and rotation of food and beverage products.
- Quality Control: Uphold high standards of food quality, presentation, and service. Conduct routine inspections to ensure compliance with health and safety regulations and established procedures.
- Sales and Revenue Generation: Support initiatives to drive sales, including upselling menu items and implementing strategies to boost restaurant revenue.
- Cash Handling and Financial Management: Assist with cash handling, reconcile daily sales, and prepare deposits. Help monitor and control expenses to achieve financial targets.
- Health and Safety Compliance: Ensure full compliance with health and safety regulations, including food handling, sanitation, and workplace safety. Maintain accurate documentation and records related to these areas.
- Minimum of 2 years of experience in a restaurant management role.
- Strong customer service and interpersonal skills.
- Solid organizational and multitasking abilities.
- Demonstrated leadership skills and the ability to motivate and inspire a team.
- Comprehensive understanding of restaurant operations and service standards.
- Proficiency with POS systems and restaurant management software.
- Basic knowledge of inventory management and cost control practices.
- Ability to thrive in a fast-paced environment and manage high-pressure situations.
- Flexibility to work evenings, weekends, and holidays as required.
- Competitive salary
- Direct Deposit
- Comprehensive health benefits
- Paid time off (PTO)
- Opportunities for growth and advancement within the company
- Employee discounts
Our restaurant is committed to providing an inclusive, welcoming environment and delivering exceptional service to every guest. As a Restaurant Manager, you will have the opportunity to grow your career with a reputable company dedicated to excellence in the hospitality industry. If you are detail-oriented, customer-focused, and passionate about the guest experience, we encourage you to apply for this full-time Restaurant Manager position.
As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Superior Talent Source has your consent to communicate via SMS text message moving forward.