Receptionist
Location: Surprise, AZ
Job Type: fulltime
Company: State Farm Insurance
Salary: $35000.0 - $45000.0 per year
Category: Administrative
Job Description Apply Now
Receptionist Job OverviewWe are seeking a highly organized and motivated Receptionist to join our team on a full-time basis in Surprise, Arizona. As a Receptionist, you will play a pivotal role in ensuring exceptional customer service and efficient front office operations. This position offers a valuable opportunity to build a foundation in administrative support and customer relations within a professional insurance agency environment.
Key Responsibilities- Deliver outstanding service by responding to customer inquiries and resolving issues efficiently to maintain high customer satisfaction levels.
- Manage incoming calls with professionalism, ensuring all customer interactions are handled promptly and courteously.
- Maintain accurate and organized records of customer interactions, process customer accounts, and file documents as required.
- Provide accurate product and service information to clients, addressing emerging problems and ensuring that account issues are resolved with attention to detail.
- Collaborate with team members to support office operations and contribute to a positive, productive work environment.
- Perform general administrative tasks and assist with various duties as assigned to ensure smooth front office functioning.
- Strong phone handling skills, demonstrating active listening and clear communication with customers and colleagues.
- Excellent interpersonal skills, with a genuine enthusiasm for helping others and fostering positive customer experiences.
- Effective problem-solving abilities and the capacity to remain patient, empathetic, and communicative in all situations.
- Exceptional organizational skills, with the ability to multi-task, prioritize tasks, and manage time efficiently in a dynamic office setting.
- Proficiency with computers and office software, with the ability to quickly learn new systems and technologies as needed.
- Attention to detail and a commitment to maintaining accurate records and documentation.
- Receive paid time off, including vacation and personal/sick days, to support work–life balance.
- Gain valuable experience in a reputable insurance agency, with opportunities to learn and grow professionally.
- Potential for career advancement within the office, based on performance and dedication.
Located in Surprise, Arizona, our office offers a welcoming environment in a vibrant community. If you are a motivated professional eager to develop your administrative and customer service skills, we encourage you to apply for this full-time Receptionist position.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.