Receptionist
Location: Plantation, FL
Job Type: fulltime
Company: State Farm Agency - Plantation, FL
Salary: $35000.0 - $55000.0 per year
Category: Administrative
Job Description Apply Now
Receptionist Job OverviewThe Receptionist position at Peter Weidinger - State Farm Agency offers an excellent opportunity to join a reputable insurance office as a valued team member. Located in Plantation, FL, this full-time role is ideal for individuals eager to contribute to a high-performing office environment while developing valuable skills in customer service and administration. As a Receptionist, you will play a vital role in creating a positive first impression for clients and supporting daily office operations. This position is open to candidates without prior insurance experience, as comprehensive training and licensing support will be provided for those who demonstrate the right attitude and aptitude for the industry.
Key Responsibilities- Deliver outstanding customer service by promptly and courteously greeting clients, addressing inquiries, and providing accurate information about products and services.
- Efficiently manage incoming calls, direct them to the appropriate team members, and handle outbound calls as needed to support office operations.
- Resolve customer inquiries and concerns by identifying solutions and following up to ensure a positive resolution, maintaining a focus on customer satisfaction and professionalism at all times.
- Maintain and update records of customer interactions, process necessary documentation, and ensure files are organized according to office protocols.
- Collaborate with team members to support office workflow, contribute to a positive workplace culture, and assist with additional administrative tasks as required.
- Demonstrated excellence in verbal communication, phone etiquette, and active listening skills.
- Strong interpersonal skills with an outgoing personality and a genuine desire to help customers.
- Ability to multitask, prioritize responsibilities, and manage time effectively in a busy office setting.
- Fundamental computer proficiency, including comfort with office software and digital record-keeping.
- Problem-solving abilities and the capacity to adapt to changing situations while maintaining professionalism.
- Willingness and ability to obtain Property and Casualty insurance licenses, as well as Life and Health insurance licenses, if not already held.
- Competitive base pay with opportunities for bonuses and commissions.
- PTO, including vacation and personal or sick days, to support work-life balance.
- Retirement plan with company match for long-term financial planning.
- Group life insurance coverage.
- Opportunities for professional growth and advancement within the agency.
Working as a Receptionist in Plantation, FL, provides access to a vibrant, welcoming community and an opportunity to build a rewarding career in the insurance industry with a supportive team.
Legal DisclaimerThis position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.