Receptionist
Location: SAVANNAH, GA
Job Type: fulltime
Company: Meridth Lamas - State Farm Agency
Salary: $18.0 - $21.0 per hour
Category: Administrative
Job Description Apply Now
Receptionist Job OverviewWe are seeking a dedicated and personable Receptionist to join our team at a State Farm independent agent's office in Savannah, GA. This full-time opportunity is ideal for individuals with a positive attitude and strong interpersonal skills who are eager to provide excellent customer service. No prior insurance experience is necessary; training will be provided to the right candidate.
Key Responsibilities- Manage incoming calls professionally and efficiently, directing them to the appropriate team members as needed.
- Handle billing inquiries and provide support for a variety of administrative tasks related to insurance accounts.
- Address customer complaints by identifying solutions and alternatives within specified timeframes, ensuring timely follow-up and resolution.
- Maintain accurate records of customer interactions, process updates to customer accounts, and file important documents securely.
- Provide accurate information about products and services, assisting customers in resolving any issues related to their accounts with efficiency and care.
- Willingness to obtain a Property and Casualty insurance license as required by position and regulations.
- Strong verbal and written communication skills to interact effectively with clients and colleagues.
- Excellent phone etiquette, with the ability to actively listen and respond to customer needs.
- Comfortable making outbound calls and engaging customers in a friendly, professional manner.
- Demonstrated enthusiasm for helping customers and providing solutions to their inquiries and concerns.
- Ability to empathize with and advocate for clients, ensuring their satisfaction and ongoing support.
- Effective problem-solving skills with attention to detail and accuracy.
- Strong organizational skills, including the ability to multitask, prioritize responsibilities, and manage time efficiently.
- Proficient computer skills, including familiarity with office software and systems for data entry and communication.
- Competitive base pay with bonus opportunities based on performance.
- Paid Time Off bank, including vacation and personal/sick days for work-life balance.
- Paid holidays to recognize and celebrate important occasions.
- Retirement plan with company match to support your future financial security.
- Opportunity to gain valuable experience in the insurance industry and customer service.
- Potential for career growth and advancement within the office based on performance and initiative.
Joining our team in Savannah, GA offers the chance to work in a vibrant community known for its rich history, southern hospitality, and beautiful surroundings. This location provides an inviting atmosphere for professionals seeking career growth and personal fulfillment.
Additional InformationThis position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.