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Operations Supervisor
Location: Jacksonville, FL
Job Type: Direct Placement
Company: ARC Group
Category: Administration
The role of an Operations Supervisor offers an exceptional opportunity for individuals seeking to contribute their leadership and organizational skills within a dynamic logistics environment. As an Operations Supervisor, you will play a pivotal role in overseeing daily operations, ensuring regulatory safety compliance, providing administrative support, and maintaining positive customer relationships. This contract opportunity is ideal for professionals with a background in logistics or port operations who are ready to demonstrate their proactive approach and collaborative spirit in a thriving workplace.
ARC Group is committed to fostering a diverse and inclusive environment where every team member is valued and respected. Our organization’s success is built upon the strength of our people and their unique perspectives, which lead to innovative problem-solving and continuous improvement. As an Operations Supervisor, you’ll be joining a forward-thinking organization recognized as one of the leading recruiting and executive search firms in the nation, where integrity and dedication are at the core of our mission.
Located in San Pedro, CA, this Operations Supervisor position is a contract role with the potential for extension, providing a valuable opportunity to gain extensive experience within the logistics industry. San Pedro is known for its vibrant port operations and offers a stimulating environment for professionals passionate about logistics and operational excellence.
As an Operations Supervisor, your primary responsibilities will include overseeing Longshoremen and Dispatcher Office staff, ensuring daily operations run smoothly, and upholding the highest standards of safety and compliance. You will be a key point of contact for customers, address operational and administrative challenges, and support essential business processes such as payroll and billing. Your ability to multitask, lead teams, and solve problems will be highly valued as you help drive the organization’s success.
This role is a unique chance to build upon your previous experience in logistics, port operations, or related fields, while developing your management skills in a supportive, inclusive setting. At ARC Group, we encourage applicants from all backgrounds to apply and are committed to ensuring an accessible and equitable recruitment process for everyone. If you are ready to take the next step in your career and play a vital role in operational leadership, we invite you to apply for the Operations Supervisor position today by clicking the job application button.
Operations Supervisor - Summary
- Supervise daily operations within a logistics environment, focusing on efficiency, safety compliance, and customer service.
- Oversee Longshoremen and Dispatcher Office staff to ensure smooth workflow and adherence to operational standards.
- Support administrative functions such as billing, payroll, and documentation.
- Serve as a key point of contact for both internal teams and customers.
Duties & Responsibilities
- Coordinate and supervise the activities of Longshoremen to ensure efficient line handling and operational consistency.
- Manage Dispatcher Office staff to maintain timely and accurate scheduling and communication.
- Monitor workflow, quickly resolve operational issues, and support continuous improvement initiatives.
- Enforce and maintain workplace safety standards in compliance with company policies and regulatory requirements.
- Conduct regular safety meetings and inspections, reporting and addressing any safety concerns promptly.
- Serve as the primary contact for customers, addressing inquiries, resolving issues, and maintaining high service standards.
- Participate in customer meetings to review service performance and provide operational updates.
- Assist with billing processes, including reviewing invoices and supporting documentation to ensure accuracy.
- Support payroll processing by collecting and verifying timekeeping records, coordinating with HR/payroll departments.
Salary & Benefits
- This is a contract role with a competitive compensation package aligned with experience and industry standards.
- Opportunity to work with a Forbes-ranked top 20 recruiting and executive search firm.
- Inclusive, supportive work culture that values diverse perspectives.
- Potential for contract extension based on performance and business needs.
- No placement fee for candidates.
Qualifications & Requirements
- Prior experience in logistics, port operations, or a related field is preferred.
- Demonstrated leadership and supervisory experience in an operational setting.
- Strong knowledge of safety regulations and compliance standards.
- Excellent communication, organizational, and problem-solving skills.
- Proficiency with Microsoft Office Suite and basic office systems.
- Ability to work independently and manage multiple priorities effectively.
Ideal Candidate Snapshot
- Hands-on leader with a proactive approach to operational challenges.
- Collaborative team player who values diversity and inclusion.
- Detail-oriented and able to prioritize tasks in a fast-paced environment.
- Customer-focused, with a strong commitment to service excellence.
- Adaptable to changing demands and able to resolve issues promptly.
Other Relevant Information
- ARC Group is committed to equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status.
- If you require accommodations during the recruitment process, please inform us to ensure an accessible experience.
- Position offered with no fee to candidates.
- Join a respected organization that values both its clients and team members, emphasizing integrity and shared success.
Take the next step in your professional journey by applying for the Operations Supervisor position today. Click the application button to get started and become a valued part of ARC Group's dynamic team!