Online Exam Proctor
Location: Sulphur, LA
Job Type: Contract To Hire
Company: Openwork
Salary: 0
Category: Office / Administrative
Job Description Apply Now
Are you an individual who takes pride in maintaining a secure and supportive virtual learning environment? We are seeking a dedicated Online Exam Proctor to support our eLearning programs and training sessions. As an Online Exam Proctor, you will play a vital role in ensuring the integrity and smooth operation of online assessments by monitoring participants, providing technical support, and upholding our organization's standards of professionalism and compliance. This position offers an excellent opportunity to contribute to a dynamic team focused on delivering exceptional training experiences.
The Online Exam Proctor position is essential for facilitating secure online examinations and training labs. You will be actively involved in checking in trainees, verifying identification, and monitoring candidates throughout their training and assessments. Your ability to communicate rules, assist with technical issues, and report irregularities will help maintain a fair and transparent environment for all trainees. Working closely with safety instructors and supervisors, you will ensure that all processes run smoothly and efficiently, both on-site and remotely.
This role is ideal for individuals who excel in customer service, possess strong organizational and communication skills, and are motivated to work independently in a structured environment. As an Online Exam Proctor, you will be supporting not only the integrity of our assessments but also the learning journeys of every trainee you interact with. If you are enthusiastic about helping others, thrive under pressure, and have a keen eye for detail, we encourage you to apply and join our professional team.
Online Exam Proctor - Summary- Responsible for facilitating and monitoring online examinations and eLearning labs.
- Acts as a key point of contact for trainees and safety instructors during virtual training sessions.
- Ensures the security and integrity of the testing environment through vigilant observation and adherence to protocols.
- Check in trainees and verify their identification prior to the commencement of tests and training events.
- Monitor trainees throughout the duration of the training or exam to prevent irregularities and ensure compliance with all guidelines.
- Communicate lab rules, policies, and procedures clearly to all trainees to maintain a respectful and orderly testing environment.
- Explain course and exam processes, providing guidance as needed to ensure participants understand all instructions.
- Assist trainees in navigating online platforms, troubleshooting login or technical issues, and setting up necessary equipment for a seamless experience.
- Understand and execute established procedures for each exam, adhering to company quality and security measures at all times.
- Report any suspected irregularities or breaches of conduct to management immediately for prompt resolution.
- Maintain a professional and respectful demeanor towards all trainees, colleagues, and supervisors during every interaction.
- Document and report course issues or discrepancies in a timely and efficient manner to the Supervisor of Online Proctoring.
- Perform additional related duties as assigned by management to support the overall training and assessment process.
- Competitive hourly compensation based on experience and qualifications.
- Healthcare, vision, and dental benefits available.
- Opportunities for professional development and career advancement within the organization.
- Supportive work environment with a focus on employee well-being and growth.
- Proficient in Windows, Microsoft Office programs, and web browsers including Internet Explorer.
- Basic knowledge of computer hardware and troubleshooting skills.
- Strong organizational skills for managing multiple tasks and responsibilities.
- High school diploma or equivalent (GED) required.
- Excellent verbal and written communication abilities.
- Customer service experience is highly valued.
- Ability to consent to background check and drug screen as a condition of employment.
- Demonstrates a proactive, customer-focused mindset with the initiative to work independently.
- Enjoys working with the public and supporting learners in a virtual setting.
- Comfortable working in a quiet, focused environment and capable of following detailed procedures.
- Thrives under pressure and can make effective decisions quickly to resolve issues as they arise.
- Weekend availability and flexibility in scheduling are highly preferred due to the nature of our training sessions.
- This Online Exam Proctor role offers the chance to work with a dynamic team in a reputable organization with a strong industry presence.
- Be part of a mission-driven company dedicated to making a positive impact in the staffing and eLearning sectors.
- Those interested in building a career in eLearning support, training facilitation, or compliance monitoring are encouraged to apply.
- To take the next step in your career, click the Apply Now button and join us in shaping the future of online education and workforce development!
Meador Staffing and its partner companies are committed to equal opportunity and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We encourage all qualified candidates to apply and look forward to welcoming you to our team.