Office Administrator
Location: Montrose, CO
Job Type: Full-Time
Company: HireAligned
Salary: $19 - $25 per hour
Category: Administration
Job Description Apply Now
Snipps Heating & Air Conditioning is seeking a dedicated and organized Office Administrator to support our HVAC operations. As a trusted provider of heating and air conditioning services since 1996, our company has built a reputation for reliability and integrity. Our team of NATE-certified professionals serves homes and businesses throughout the Western Slope, consistently delivering top-quality service. We pride ourselves on maintaining a positive work environment and a strong commitment to both our customers and our employees.
The Office Administrator is a central figure in our day-to-day business activities. This position involves acting as the first point of contact for customers, managing schedules, providing essential administrative support, and assisting with light bookkeeping tasks. Our ideal candidate is personable, highly organized, and enjoys working in a dynamic, customer-focused environment. This is an in-person, full-time position working closely with our leadership team and field technicians to ensure seamless operations.
In this key role, the Office Administrator will answer customer inquiries, coordinate technician schedules using ServiceTitan, and manage office communications. The role also involves discussing service options with customers to help them select the right maintenance plans or tune-ups, handling routine bookkeeping with QuickBooks Online, and ensuring the office remains organized and efficient. By supporting our technicians and providing excellent customer service, the Office Administrator plays a vital part in our company’s success.
We are looking for someone who thrives in a fast-paced environment, is comfortable with technology, and has a keen eye for detail. Experience with QuickBooks Online and scheduling or dispatch software is highly valued. Familiarity with the home services industry, particularly HVAC, is a plus but not required, as we are willing to train the right individual. The ability to multitask, prioritize daily demands, and communicate clearly with both customers and team members is essential for this position.
Joining Snipps Heating & Air Conditioning means being part of a close-knit team that values collaboration and mutual respect. We offer a supportive workplace where employees are encouraged to develop their skills and grow within the company. Located in Montrose, CO, our office provides a welcoming environment and the opportunity to make a positive impact on the community we serve.
If you are an organized, customer-oriented professional seeking a rewarding career as an Office Administrator in the HVAC industry, we encourage you to apply. Take the next step in your career by clicking the job application button today.
Office Administrator - Summary- Full-time, in-person administrative role supporting daily operations of a leading HVAC company
- Serve as the first point of contact for customers and coordinate technician schedules
- Assist with light bookkeeping using QuickBooks Online
- Support office organization and day-to-day administrative needs
- Opportunity to work closely with management and field staff in a collaborative environment
- Answer incoming phone calls and greet customers in a professional, friendly manner
- Handle customer inquiries, provide accurate information, take messages, and ensure follow-up
- Schedule and dispatch service calls using ServiceTitan, maintaining organized technician calendars
- Confirm appointments with customers, optimize daily routes, and manage real-time scheduling adjustments
- Discuss service options, maintenance plans, and tune-ups with customers to support light sales efforts
- Process invoices, enter payments, reconcile transactions, and keep financial records organized in QuickBooks Online
- Maintain office organization, customer files, order supplies, and support general administrative tasks as required
- Competitive hourly pay based on experience
- Consistent, full-time work schedule
- Collaborative and supportive team environment
- Opportunities for skill development within the HVAC industry
- Strong communication skills and a friendly, customer-oriented approach
- Exceptional organizational abilities and attention to detail
- Comfortable using computers and learning new software; QuickBooks Online experience preferred
- Prior experience in scheduling, dispatch, or office administration is advantageous
- ServiceTitan or similar software experience is a plus (training available for the right candidate)
- Reliable, punctual, and able to work on-site during business hours
- Experience in HVAC, home services, or trades office settings beneficial but not required
- Personable and professional demeanor with a genuine desire to assist customers
- Adaptable and able to juggle multiple tasks efficiently
- Proactive problem-solver who takes initiative in daily responsibilities
- Team player who values collaboration and communication
- Motivated to learn new skills and grow within the organization
- Snipps Heating & Air Conditioning is an equal opportunity employer committed to diversity and inclusion
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status
- Located in Montrose, CO, our office offers a friendly and professional work environment in a thriving community
- Reference code: refk2
Ready to join a respected HVAC company as an Office Administrator? Click the application button to apply and become part of a team that values your contributions and supports your professional growth.