Medical Receptionist
Location: Petosky, MI
Job Type: Direct Hire
Company: Petoskey Family Medicine
Salary: $20
Category: Non-Provider
Job Description Apply Now
Medical Receptionist Job OverviewPetoskey Family Medicine is seeking a dedicated and detail-oriented Medical Receptionist to join our dynamic healthcare team. This part-time role is an essential part of the patient care experience, offering the opportunity to support both patients and medical professionals in a fast-paced, supportive environment. The position is part-time, scheduled for two days per week (Monday and Friday), totaling 18-20 hours weekly.
Key Responsibilities- Answering multi-line phones promptly and courteously, directing calls as needed to appropriate staff members and departments.
- Performing electronic indexing of medical records into patient charts to ensure accurate and timely documentation, supporting high standards of patient care.
- Making reminder phone calls to patients for upcoming appointments and following up on scheduling as needed to maintain optimal appointment flow.
- Welcoming patients at check-in, verifying and updating personal and insurance information, and assisting with the patient check-out process to ensure a seamless visit experience.
- Scheduling appointments efficiently, managing calendar conflicts, and assisting with appointment rescheduling as requested by patients or medical staff.
- Collecting copayments and processing payments securely while maintaining patient confidentiality and handling sensitive financial information with care.
- Operating general office equipment, such as printers, copiers, and fax machines, to facilitate the daily workflow of the medical office.
- Providing coverage for coworkers during vacations or absences, as requested, to ensure uninterrupted patient service and office operations.
- High school diploma or equivalent is required for this Medical Receptionist position.
- At least one year of prior experience working in a medical office environment is a must, demonstrating familiarity with healthcare procedures and patient interactions.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks efficiently in a busy office setting.
- Excellent communication skills, both verbal and written, with a professional and courteous demeanor in all interactions.
- Ability to maintain confidentiality and comply with HIPAA regulations when handling patient information and records.
- Proficiency with basic office technology, including scheduling software and electronic health record (EHR) systems, is preferred.
- Part-time employment with a schedule that offers work-life balance.
- Competitive starting pay, with compensation based on experience and qualifications.
- Provision of 72 hours of sick time annually to support employee well-being and work-life balance.
This Medical Receptionist role offers the opportunity to work in a collaborative and patient-focused environment, contributing to the quality care provided to the local community. Employees benefit from a supportive team atmosphere and the chance to make a positive impact on patients' healthcare experiences. The city of Petoskey is known for its welcoming community and vibrant surroundings, making it a great place to work and grow professionally.
Equal Employment OpportunityPetoskey Family Medicine is committed to providing equal employment opportunities to all employees and applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.