Medical Receptionist
Location: Greenwood, IN
Job Type: Direct Hire
Company: Premier Family Medicine, LLC
Salary: $18
Category: Non-Provider
Job Description Apply Now
Medical Receptionist Job OverviewWe are seeking a dedicated and organized Medical Receptionist to join our team in a full-time capacity. As a Medical Receptionist in a family medicine practice, you will play a crucial role in delivering an exceptional patient experience by managing front desk operations and supporting both patients and healthcare providers. This position offers the opportunity to work in a fast-paced, family-friendly environment that values teamwork, professionalism, and efficiency. The role is ideal for individuals who are detail-oriented, possess strong organizational skills, and thrive in a collaborative healthcare setting. Our clinic is open Monday through Friday, allowing for a predictable schedule without evening or weekend shifts. Working as a Medical Receptionist provides a rewarding opportunity to contribute to the overall well-being of the community while developing valuable skills in healthcare administration.
Responsibilities- Greet and check in patients upon arrival, ensuring all necessary information is accurately collected and updated in the electronic health record system.
- Check out patients after appointments, providing any required instructions or documentation as directed by healthcare providers.
- Collect patient copays and outstanding account balances in accordance with clinic policies and procedures.
- Schedule and confirm patient appointments, reschedule as needed, and provide appointment reminders to minimize no-shows.
- Update and verify patient insurance information at each visit to ensure seamless billing and claims processing.
- Answer incoming phone calls promptly and professionally, directing calls to the appropriate staff or handling routine inquiries regarding appointments, clinic policies, or services offered.
- Maintain patient confidentiality and adhere to all HIPAA regulations and clinic protocols related to the handling of sensitive information.
- Collaborate with fellow front desk staff, medical assistants, nurses, and providers to ensure efficient patient flow and support the overall functioning of the clinic.
- High school diploma or equivalent required.
- Previous experience in a medical office, clinic, or customer service setting is preferred but not required.
- Strong communication and interpersonal skills with a commitment to providing outstanding patient service.
- Ability to multi-task, prioritize duties, and remain organized in a busy environment.
- Proficiency with basic computer systems and familiarity with electronic health record software is a plus.
- Demonstrated ability to work effectively as part of a team.
- Attention to detail and accuracy in handling patient records and financial transactions.
- 401K retirement plan
- 401K matching to support your long-term financial goals
- Aflac supplemental insurance benefits
- Employee discounts on select services
- Paid time off to support work-life balance
Our organization is committed to fostering an inclusive and supportive work environment. The Medical Receptionist role offers opportunities for professional growth and skill development within the healthcare field. Working in this position will allow you to make a meaningful impact on patient care and contribute to the overall success of our family medicine practice.