Medical Receptionist
Location: Victoria, TX
Job Type: Direct Hire
Company: Crossroads Health Center
Category: Non-Provider
Job Description Apply Now
Medical Receptionist Job OverviewWe are seeking a dedicated and highly organized Medical Receptionist to join our primary care team at a leading healthcare facility in Victoria, TX. As a Medical Receptionist, you will play a vital role in supporting the daily operations of our medical office and ensuring each patient receives a positive and efficient experience. This full-time position offers the opportunity to collaborate closely with healthcare professionals while delivering excellent administrative and customer service support.
Responsibilities- Warmly greet patients and visitors as they arrive at the medical office, creating a welcoming atmosphere.
- Manage the scheduling of patient appointments with accuracy, coordinating with clinical staff to optimize appointment flow.
- Answer incoming phone calls professionally, directing inquiries and messages to the appropriate personnel or department.
- Facilitate patient intake and check-in procedures, ensuring all required forms and information are accurately collected and entered into the electronic health record system.
- Handle patient billing processes, including collecting payments, providing receipts, and answering billing-related questions.
- Utilize computer software to enter, access, and retrieve patient data, maintaining confidentiality and accuracy in all records.
- Deliver outstanding customer service throughout each patient interaction, addressing questions or concerns with empathy and professionalism.
- Support teamwork within the front office and collaborate with clinical staff to maintain efficient office operations.
- Participate in ongoing learning opportunities to stay current with office systems and procedures.
- High school diploma or equivalent is required.
- Experience working in a medical office or healthcare environment is preferred.
- Demonstrated proficiency with computers and standard office software.
- Excellent communication skills, with the ability to interact effectively with patients, visitors, and healthcare staff.
- Strong organizational ability and attention to detail.
- Commitment to providing high-quality customer service and a willingness to learn new skills as needed.
Victoria, TX offers a welcoming community and a supportive environment for healthcare professionals. Working as a Medical Receptionist in this area provides the chance to make a meaningful impact on patient care while developing valuable administrative and interpersonal skills in a vibrant healthcare setting.
Employment TypeThis is a full-time position. Please note that this role is posted on behalf of our partner practices. The selected Medical Receptionist will work at the specified practice detailed above and will not be a direct employee of Aledade, Inc., therefore Aledade benefits are not available for this position.