Medical Receptionist
Location: Williamsburg, VA
Job Type: Direct Hire
Company: Family Care of Williamsburg
Salary: $15
Category: Non-Provider
Job Description Apply Now
Medical Receptionist Position OverviewWe are looking for a dedicated Medical Receptionist to join our primary care team in Williamsburg on a full-time or part-time basis. The Medical Receptionist plays a vital role in ensuring a welcoming and efficient front office environment for patients and staff. As the first point of contact, this position is responsible for delivering exceptional customer service, managing administrative tasks, and supporting healthcare providers with essential clerical functions. The Medical Receptionist position is ideal for individuals who are organized, personable, and committed to supporting patient care in a professional healthcare setting.
Responsibilities- Greet patients upon arrival, collect and verify registration information, and assist with check-in procedures to ensure a positive first impression.
- Manage a multi-line phone system by answering incoming calls, directing inquiries, and providing accurate information as needed.
- Facilitate patient check-out processes, including the collection of co-pays and scheduling follow-up appointments.
- Verify patient insurance coverage and ensure all necessary documentation is completed for billing and record-keeping purposes.
- Schedule patient appointments efficiently and coordinate specialty visits or tests as directed by providers.
- Perform general office duties, such as faxing, copying, scanning, and maintaining organized electronic and paper records.
- Utilize healthcare software to accurately record quality measures and patient information according to established protocols.
- Maintain a clean, organized, and welcoming front desk environment to enhance the patient experience.
- Assist with additional administrative responsibilities and projects as assigned by office management or healthcare providers.
- Demonstrated commitment to exceptional customer service, ensuring positive interactions with patients and colleagues.
- Experience operating standard office equipment, including multi-line phone systems, copiers, scanners, and fax machines.
- Proficient computer skills and the ability to learn and use medical office software for scheduling and record-keeping.
- Strong organizational skills with the ability to multitask and manage multiple priorities in a fast-paced environment.
- Friendly and professional demeanor with a collaborative approach to working alongside healthcare staff and patients.
The Medical Receptionist role is an integral part of the primary care team, providing valuable support in a collaborative, patient-centered environment. Working in Williamsburg offers the advantage of joining a reputable healthcare practice in a vibrant community, known for its welcoming atmosphere and high standard of care. The position offers opportunities for professional development and growth within the healthcare administrative field.
Compensation & Benefits- Competitive hourly wage commensurate with experience.
- Comprehensive benefits package including 401(k) and health and dental insurance for eligible team members.
The Medical Receptionist position is available as a full-time or part-time opportunity, offering flexibility to accommodate various scheduling needs.