Medical Receptionist
Location: Austin, TX
Job Type: Direct Hire
Company: C Ron Byrd Md
Category: Non-Provider
Job Description Apply Now
Medical Receptionist Job OverviewJoin our dedicated healthcare team as a Medical Receptionist in a family practice office. As a vital first point of contact for patients and visitors, the Medical Receptionist plays a key role in ensuring a welcoming and organized environment. This full-time position is an excellent opportunity for candidates with experience in medical office phone systems who are passionate about supporting both patients and healthcare professionals.
Key Responsibilities- Greet and check in patients in a professional, courteous manner, ensuring a positive experience from arrival to departure.
- Answer multi-line phone systems, direct calls appropriately, and manage patient inquiries with efficiency and empathy.
- Schedule patient appointments, confirm upcoming visits, and coordinate follow-up care as needed.
- Maintain accurate and up-to-date patient records by entering information into the electronic health records (EHR) system.
- Verify patient insurance information and assist with the completion of required forms.
- Collect co-pays and manage billing processes according to office procedures.
- Collaborate with clinical and administrative staff to support daily operations and uphold the highest standard of patient care.
- Ensure the front desk area remains organized, stocked, and compliant with all privacy and confidentiality regulations.
- Minimum of 2 years of experience handling phones in a medical office or healthcare setting.
- Strong communication skills, with the ability to interact effectively with patients, staff, and healthcare providers.
- Proficient in using computers and medical office software, including electronic health record (EHR) systems.
- Detail-oriented, organized, and able to manage multiple tasks in a fast-paced environment.
- Demonstrated ability to maintain patient confidentiality and adhere to HIPAA regulations.
- Dependable, punctual, and committed to providing excellent customer service.
As a Medical Receptionist in our practice, you will enjoy being part of a supportive team dedicated to the well-being of our community. Our office is known for its collaborative and patient-centered approach, providing a positive and professional workplace. Working in Austin, TX, you will experience a vibrant city with a strong sense of community and access to diverse cultural and recreational opportunities.
Equal Opportunity Employer StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.