Medical Receptionist
Location: Colonial Heights, VA
Job Type: Direct Hire
Company: Swiftcreek Family Care Center
Salary: $14
Category: Non-Provider
Job Description Apply Now
Medical Receptionist Job OverviewWe are seeking a detail-oriented and personable Medical Receptionist to join our team at Swiftcreek Family Care Center. This full-time position offers the opportunity to be the first point of contact for patients, ensuring a welcoming and efficient front desk experience. Our practice values professionalism, patient privacy, and dedication to excellent service.
Key Responsibilities- Greet and check in patients upon arrival, ensuring all necessary paperwork is completed accurately and efficiently.
- Check out patients after appointments, processing payments via credit card and other accepted methods.
- Assist with verifying insurance eligibility, understanding policy details including deductibles, and accurately entering information into the electronic medical records (EMR) system.
- Schedule patient appointments with providers and coordinate referrals for tests at local hospitals and imaging centers.
- Perform various front office administrative tasks, including mail and package collection, clarifying patient information, and maintaining up-to-date records.
- Operate standard office equipment such as fax, copier, and scanner, ensuring all patient documentation is managed according to HIPAA guidelines.
- Maintain a clean and organized reception and waiting area, promoting a comfortable environment for patients and visitors.
- Handle a high volume of incoming phone calls with professionalism and calmness, directing calls as needed and responding to inquiries promptly.
- High school diploma or equivalent required.
- Previous experience in a medical office or healthcare setting is preferred but not mandatory.
- Familiarity with medical terminology and electronic medical record (EMR) systems, such as Eclinical, is beneficial.
- Strong organizational and multitasking abilities, with attention to detail in a fast-paced environment.
- Excellent interpersonal and communication skills, with the ability to maintain a caring and welcoming demeanor at all times.
- Working knowledge of insurance processes, including policy verification and understanding deductibles, is advantageous.
- Ability to maintain patient confidentiality and adhere to HIPAA regulations at all times.
- Comfortable performing general clerical duties such as faxing, filing, copying, and scanning documents.
Swiftcreek Family Care Center is dedicated to providing compassionate healthcare in a supportive and inclusive environment. Working as a Medical Receptionist here means becoming an integral part of a close-knit team that values professionalism and patient care. Our office is located in a vibrant community, offering a pleasant place to work and grow your career in healthcare administration.
Equal Opportunity EmployerSwiftcreek Family Care Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.