Medical Receptionist
Location: Fowlerville, MI
Job Type: Direct Hire
Company: Fowlerville Medical Center
Salary: $16
Category: Non-Provider
Job Description Apply Now
Medical Receptionist Position OverviewThe Medical Receptionist plays a vital role in ensuring the smooth and efficient operation of a primary care office. As a Medical Receptionist, you will serve as the first point of contact for patients, providing a welcoming and professional environment while managing a variety of front desk and administrative tasks. This full-time position is based in Fowlerville, MI and is an integral member of a collaborative healthcare team committed to patient care and service excellence.
Key Responsibilities- Greet all patients upon arrival, ensuring a friendly and professional first impression at the Fowlerville, MI location.
- Obtain and verify all necessary patient registration information to facilitate seamless check-in processes.
- Accurately complete patient forms, collect payments, and ensure that all charges are correctly posted to the billing system as required by office protocols.
- Schedule patient appointments according to office guidelines, optimizing provider and patient schedules for efficient care delivery.
- Answer incoming telephone calls with professionalism, using proper phone etiquette; retrieve and relay messages accurately and triage patient calls to the appropriate personnel.
- Balance daily payment and charge postings, ensuring accuracy and compliance with office standards.
- Verify insurance eligibility and benefits, obtain insurance authorizations, and process referrals as needed to support patient care.
- Sort and organize incoming faxes and other correspondence to maintain orderly office operations.
- Coordinate follow-up appointments, complete lab and imaging order documentation, and inform patients about referrals or specialist appointments as required.
- Maintain strict patient and employee confidentiality in accordance with HIPAA guidelines at all times.
- Demonstrate accountability in performing duties by considering safety, effectiveness, efficiency, and environmental concerns in all aspects of care delivery.
- Collaborate effectively with other medical assistants, receptionists, and healthcare professionals to ensure comprehensive patient care and office support.
- Minimum of one year of relevant experience as a Medical Receptionist or in a similar healthcare administrative role.
- High school diploma or equivalent educational background.
- Strong interpersonal communication skills for effective interaction with physicians, patients, coworkers, and department representatives.
- Proficiency in computer skills, with the ability to learn and utilize a variety of office hardware and healthcare software systems.
- Excellent organizational and time management abilities to handle multiple administrative tasks efficiently.
- Commitment to outstanding customer service and maintaining a positive, patient-focused attitude.
- Solid understanding of medical terminology and insurance verification processes.
This is a full-time, in-person position based in Fowlerville, MI. The schedule is typically day shifts, Monday through Friday, with no weekend hours required.
About Fowlerville, MILocated in Fowlerville, MI, this role offers the opportunity to work in a supportive healthcare environment within a friendly community.
Equal Employment Opportunity StatementThe organization is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.