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Medical Receptionist

Location: Southport, NC

Job Type: Direct Hire

Company: Boiling Spring Lakes Family Medicine

Category: Non-Provider

Job Description Apply Now

Medical Receptionist Job Overview

We are seeking a dedicated Medical Receptionist to join our healthcare team. As a Medical Receptionist, you will serve as the first point of contact for patients and play a key role in ensuring the smooth and efficient operation of our front desk. This part-time position is ideal for candidates who are organized, detail-oriented, and committed to providing outstanding customer service in a medical office environment. The role is based in Brunswick County, NC, and offers the opportunity to work in a supportive healthcare setting.

Key Responsibilities

• Greet patients and visitors promptly and professionally upon arrival at the medical office.
• Answer incoming phone calls, respond to inquiries, and direct calls to the appropriate personnel or department.
• Schedule and confirm patient appointments, update patient records, and manage appointment calendars using electronic health record (EHR) systems.
• Verify patient information and insurance details, collect necessary documentation, and ensure accuracy of data entry.
• Process patient check-in and check-out procedures efficiently, including collecting copays and providing required forms.
• Maintain the cleanliness and organization of the front desk and waiting area to ensure a welcoming environment.
• Assist with administrative tasks such as filing, faxing, scanning, and distributing mail.
• Collaborate with medical staff to coordinate patient flow and support clinical operations in the office.
• Handle sensitive and confidential information in compliance with HIPAA and organizational guidelines.
• Respond to patient concerns and provide accurate information or escalate issues to the appropriate team members as needed.

Qualifications

• Previous experience working in a medical office or healthcare setting is preferred.
• Strong communication and interpersonal skills, with the ability to interact professionally with patients, families, and team members.
• Excellent organizational skills and attention to detail, with the ability to multitask effectively in a fast-paced environment.
• Proficiency with electronic health record (EHR) systems and standard office software is beneficial.
• Ability to maintain confidentiality and adhere to HIPAA regulations at all times.
• Dependable, punctual, and able to work as part of a collaborative healthcare team.

Why Work Here

As a Medical Receptionist in Brunswick County, NC, you will be part of a compassionate healthcare team dedicated to serving the local community. Working in this region provides an excellent opportunity to engage with patients from diverse backgrounds and contribute to a positive patient experience in a supportive work environment. This part-time position offers flexibility and the chance to develop valuable administrative skills in the medical field.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply Now