Medical Receptionist
Location: Whiteville, NC
Job Type: Direct Hire
Company: G & G Healthcare
Category: Non-Provider
Job Description Apply Now
Medical Receptionist Job OverviewG&G Healthcare, an established outpatient primary care practice, is seeking a dedicated Medical Receptionist for a full-time position. As a key member of the administrative team, the Medical Receptionist will be the first point of contact for patients and visitors, ensuring a welcoming and professional environment. This role is essential to the smooth functioning of the practice, supporting both patients and healthcare professionals through effective communication and organizational skills.
Responsibilities- Greet patients and visitors in a courteous and professional manner, creating a positive and welcoming atmosphere at the front desk.
- Efficiently schedule patient appointments, manage calendars, and confirm upcoming visits, ensuring optimal patient flow through the primary care office.
- Handle all incoming calls, emails, and other communications with professionalism, providing accurate information and redirecting queries as necessary.
- Take dictation from patients, physicians, or other healthcare providers as needed, ensuring all information is accurately transcribed and documented.
- Demonstrate a solid understanding of medical terminology in daily communications and documentation, supporting effective coordination between patients and providers.
- Maintain strict patient confidentiality in accordance with HIPAA and practice policies, safeguarding all personal health information.
- Assist with administrative tasks such as verifying insurance, collecting co-pays, and updating patient records in the electronic health system.
- Collaborate with medical staff to ensure that all office operations run smoothly and efficiently, contributing to a team-oriented culture.
- Uphold a positive and helpful attitude when assisting patients, co-workers, and physicians, ensuring a high level of customer service at all times.
- At least one year of experience in customer service, preferably within a medical or healthcare setting.
- Familiarity with medical terminology and healthcare administrative processes is strongly preferred.
- Basic computer skills, including proficiency in scheduling software, email, and electronic health records systems.
- Excellent verbal and written communication skills to effectively interact with patients, families, and staff.
- Strong organizational skills with the ability to multitask and manage competing priorities in a fast-paced environment.
- Professional demeanor and commitment to maintaining a safe, modern, and respectful workplace.
- Modern office setting with opportunities for career growth and advancement.
- Collaborative, supportive team focused on providing the best patient care in a safe work environment.
- In-person position with a consistent Monday to Friday schedule and rotating weekend shifts.
G&G Healthcare has been serving Southeastern NC since 1998, offering comprehensive primary care services for patients of all ages. The company is committed to promoting health and well-being in the community, providing tools and support to help patients achieve healthier, longer lives. Employees benefit from ongoing training and professional development, as well as a culture that values compassion, teamwork, and innovation.
Location HighlightWorking with G&G Healthcare in Southeastern NC provides a rewarding opportunity to contribute to a thriving community-focused practice in a dynamic and supportive region.
Equal Employment OpportunityG&G Healthcare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.