Medical Office Manager and Biller
Location: Howell, MI
Job Type: Direct Hire
Company: Kahtleen Knapp DO PC
Category: Non-Provider
Job Description Apply Now
Medical Office Manager and Biller OverviewWe are seeking a Medical Office Manager and Biller to join our growing primary care facility on a full-time basis in Howell, MI. As a key member of our administrative team, the Medical Office Manager and Biller will play a crucial role in ensuring the smooth operation of our office while upholding our mission to deliver comprehensive and personalized healthcare to families. Our team is dedicated to providing quality care, maintaining operational excellence, and protecting patient privacy in accordance with regulatory standards. Working in Howell, MI, offers the advantage of participating in a collaborative healthcare community while serving a diverse patient population.
Responsibilities- Supervise all front office operations, including patient scheduling, patient registration, and use of the electronic health record (EHR) system.
- Oversee the medical billing cycle by reviewing, preparing, and submitting insurance and patient claims accurately and efficiently, both electronically and in paper format.
- Ensure timely and precise entry of payments from patients and insurance providers into practice management systems.
- Communicate with patients regarding account balances, payment arrangements, billing inquiries, and collections, while providing clear information to insurance companies and clinical staff as needed.
- Maintain compliance with medical coding standards, ensuring accuracy and adherence to current regulations and best practices.
- Coordinate the day-to-day operations of the primary care practice, including organizing internal and external staff meetings and managing workflow to support exceptional patient care.
- Develop, implement, and maintain office policies and procedures to enhance efficiency and compliance.
- Manage filing systems and organizational processes, ensuring the secure handling of patient and office documentation in accordance with HIPAA guidelines.
- Demonstrate a positive, professional, and service-oriented demeanor as a representative of the front office staff.
- Assist with additional administrative duties as assigned, supporting colleagues and contributing to a collaborative work environment.
- Minimum of 5 years of experience in a medical office setting.
- At least 3 years of supervisory or management experience within a healthcare environment.
- Minimum of 3 years of experience in medical coding and billing, with a strong understanding of billing-related reporting requirements.
- Demonstrated experience working with both public and private medical payers.
- Comprehensive knowledge of medical billing and collection practices, policies, and systems relevant to primary care.
- Experience with electronic health record (EHR) systems and clinical data documentation.
- Familiarity with reporting requirements for multiple payors and a working knowledge of medical terminology, coding, and billing processes.
- Strong professional communication and interpersonal skills for effective interaction with medical staff, contractors, regulatory officials, and patients of all backgrounds.
- Ability to thrive in a fast-paced medical office environment, demonstrating advanced skills in decision making, multitasking, prioritization, and problem solving.
- Proficiency in computer use, data entry, and retrieval of patient information, with familiarity in Windows-based applications and relevant healthcare software programs.
- Thorough understanding of HIPAA regulations and labor laws governing medical office operations.
- Knowledge of process improvement strategies to enhance office workflow and patient care delivery.
- Commitment to teamwork and supporting the health and well-being of all patients.
If you are motivated to make a positive impact as a Medical Office Manager and Biller, and wish to contribute to a dedicated healthcare team in Howell, MI, we invite you to apply and help us continue our mission of delivering high-quality, patient-focused care.