Medical Office Clerk
Location: Nellis AFB, NV
Job Type: Federal
Company: Decypher
Category: Medical Services
Job Description Apply Now
Decypher is seeking a dedicated Medical Office Clerk to join our team and play a critical role in supporting the health and readiness of service members, veterans, and their families. As a trusted partner to the Defense Health Agency, Decypher is committed to providing professional healthcare services, advanced technology solutions, and exceptional management support. Our mission is to ensure the highest quality of care for our nation’s heroes and their loved ones, and as a Medical Office Clerk, you will contribute directly to this impactful work.
The Medical Office Clerk serves as the primary point of contact for patients and visitors, providing exceptional customer service and administrative support within the medical office environment. This position is responsible for efficiently managing appointment scheduling, accurate recordkeeping, and supporting healthcare providers in daily operations. If you are detail-oriented and thrive in a collaborative, fast-paced setting, we encourage you to apply and become a valued member of our team.
Located in a professional clinical setting, the Medical Office Clerk is entrusted with maintaining smooth patient flow and ensuring that all administrative and clerical duties are handled with precision and care. You will be the face of the clinic, welcoming patients, answering inquiries, and ensuring that each individual receives the attention and service they deserve. Your organizational skills and customer service expertise will be instrumental in maintaining the integrity of appointment systems and patient records while supporting the overall mission of the clinic.
The ideal candidate for the Medical Office Clerk position brings strong communication abilities, attention to detail, and proficiency in office administration. You will be relied upon to coordinate schedules, process documentation, and uphold the highest standards of patient confidentiality and service. With your contributions, the clinic will continue to operate efficiently and effectively, ensuring that patients receive timely care and support.
This is a rewarding opportunity to join a respected organization that values your skills and dedication. If you are ready to make a difference in the lives of patients and support our nation’s service members, take the next step in your career by applying today using the application button provided.
Medical Office Clerk - Summary- Serve as the first point of contact for patients and visitors at the clinic.
- Deliver outstanding customer service and facilitate seamless patient access to healthcare services.
- Support healthcare providers by handling administrative and clerical tasks.
- Maintain accurate appointment systems and patient medical records.
- Contribute to the efficient daily operations of the clinic.
- Greet patients and visitors in a courteous and professional manner.
- Answer main office phone lines, direct calls, and take messages as needed.
- Arrange and schedule medical appointments, determine patient eligibility, and relay instructions or referrals.
- Obtain, update, and file patient medical records to ensure accuracy and completeness.
- Organize and research patient records, extract needed information, and review records for consistency.
- Ensure timely arrival of medical records for scheduled appointments.
- Initiate and locate patient medical records as required.
- Obtain requested documentation for healthcare providers, such as test results or outstanding paperwork.
- Create appointment schedules and templates in the clinic’s computer system.
- Conduct end-of-day processes, resolving any pending or delinquent appointments.
- Perform a variety of other administrative and clerical duties as assigned to support operational needs.
- Competitive hourly compensation offered.
- Health and welfare benefits available.
- Opportunities for professional growth within a respected healthcare organization.
- Work-life balance supported by structured weekday schedule and federal holidays off.
- High school diploma or General Educational Development (GED) equivalency required.
- Basic Life Support (BLS) certification required.
- Minimum of 6 months’ experience in an office or administrative setting preferred.
- Ability to type at least 50 words per minute with accuracy.
- Demonstrated customer service, communication, and interpersonal skills.
- General knowledge of medical ethics and telephone etiquette.
- Proficiency in office administration, including receptionist duties and phone systems.
- U.S. citizenship required.
- Demonstrates professionalism, reliability, and a strong work ethic in all aspects of the job.
- Displays excellent organizational skills and attention to detail.
- Communicates clearly and effectively, both verbally and in writing.
- Adapts to dynamic office environments and handles multiple tasks efficiently.
- Works collaboratively with healthcare providers and administrative staff.
- Passionate about delivering high-quality service to patients and colleagues.
- Work is performed in a clinical office environment, primarily sedentary with some physical activity such as walking, standing, or bending required.
- Position follows a set weekday schedule with a standard lunch break; federal holidays are observed as non-workdays.
- All applicants must meet eligibility and certification requirements prior to employment.
- Decypher is an equal opportunity and affirmative action employer committed to a diverse and inclusive workforce (M/F/D/V).
Take the next step in your career as a Medical Office Clerk and make a tangible impact in the lives of those who serve our nation. Click the application button to apply now and join a team dedicated to excellence in healthcare administration!