Medical Front Office Assistant
Location: Live Oak, TX
Job Type: Direct Hire
Company: Hillside Primary Care Pllc
Salary: $14
Category: Non-Provider
Job Description Apply Now
Medical Front Office Assistant Job OverviewHillside Medical Group is seeking a dedicated and organized Medical Front Office Assistant for a full-time position. The Medical Front Office Assistant plays a critical role in ensuring the smooth operation of the healthcare facility by managing front desk responsibilities and supporting both patients and medical staff. This position offers a consistent Monday through Friday schedule from 8am to 5pm, providing an excellent opportunity for individuals interested in a stable and professional environment within the healthcare industry.
Key Responsibilities- Efficiently answer multiple phone lines, demonstrating professionalism and excellent customer service skills with each interaction.
- Welcome and check in patients, ensuring that all necessary information is accurately collected and documented in accordance with office protocols and HIPAA guidelines.
- Collect copays, deductibles, coinsurance, and other patient payments, as well as accurately post payments in the appropriate systems.
- Scan and upload medical records into patient charts, maintaining the confidentiality and integrity of sensitive health information.
- Collect and input patient demographics, including insurance information, to help ensure proper billing and record-keeping.
- Maintain a professional, organized, and welcoming front desk area that reflects the standards of Hillside Medical Group.
- Schedule appointments for new and existing patients, making use of electronic scheduling tools and ensuring efficient calendar management for providers.
- Demonstrate flexibility and a willingness to cross-train, taking on additional front office duties as needed to support the overall function of the practice.
- Carry out additional tasks as assigned by the supervisor or office manager, adapting to the changing needs of the practice while prioritizing patient care.
- Minimum of one year of experience working in a medical front office environment, with a clear understanding of healthcare administrative procedures.
- Outstanding communication skills, including both verbal and written abilities, to interact effectively with patients, staff, and healthcare providers.
- Strong computer proficiency, particularly with Office 365 and electronic health record (EHR) systems.
- Proven ability to prioritize tasks and multitask efficiently, especially in a fast-paced healthcare setting.
- Commitment to upholding HIPAA regulations and maintaining patient confidentiality at all times.
As a Medical Front Office Assistant at Hillside Medical Group, you will become part of a professional team dedicated to providing quality patient care and administrative excellence. This role offers comprehensive benefits, including 401(k) participation and matching, as well as dental, health, life, and vision insurance, supporting your wellbeing and long-term career growth. Working in this position, you will be at the forefront of patient interaction, contributing directly to the positive experiences of those seeking care at our facility.
Hillside Medical Group values the contributions of each team member and offers a collaborative workplace where learning and professional development are encouraged. If you are seeking a rewarding full-time opportunity in the healthcare field, consider becoming a vital part of our front office staff.