Medical Front Desk Receptionist
Location: Boerne, TX
Job Type: Direct Hire
Company: Medical Center West
Category: Non-Provider
Job Description Apply Now
Medical Front Desk Receptionist Position OverviewThe Medical Front Desk Receptionist plays a vital role in creating a welcoming and supportive environment for patients and visitors at our healthcare facility. As an essential member of the administrative team, the Medical Front Desk Receptionist is responsible for greeting patients, managing incoming communications, scheduling appointments, and assisting with the smooth operation of daily office tasks. This full-time position offers the opportunity to contribute to a patient-centered atmosphere and collaborate with dedicated healthcare professionals.
Key Responsibilities- Warmly greet and check in patients as they arrive at the medical center, ensuring a positive first impression.
- Answer incoming phone calls promptly and professionally, addressing patient inquiries and directing calls to the appropriate staff members.
- Schedule patient appointments efficiently, maintaining an organized and accurate calendar to optimize provider schedules.
- Foster and maintain positive relationships with patients, providing courteous assistance and responding to concerns or requests.
- Collaborate closely with office staff, providers, and other healthcare team members to support exceptional patient care and smooth office operations.
- Verify patient insurance eligibility to facilitate accurate billing and ensure coverage prior to appointments.
- File, organize, and scan patient documents, maintaining up-to-date and confidential medical records in compliance with privacy regulations.
- Utilize Electronic Medical Records (EMR) systems, such as Athena, to input and retrieve patient information, schedule appointments, and manage documentation.
- Proven experience working in a medical or healthcare setting, particularly in administrative or front desk roles.
- Ability to thrive in a fast-paced environment while maintaining attention to detail and a high level of organization.
- Strong interpersonal and communication skills, both in person and over the phone, with a focus on professionalism and empathy.
- Proficiency in using EMR systems (such as Athena) and basic office technology.
- Demonstrated ability to work collaboratively as part of a team and independently with minimal supervision.
Becoming a Medical Front Desk Receptionist at our healthcare facility allows you to make a meaningful impact on patient experiences every day. You will have the opportunity to develop professional skills in a supportive, patient-focused environment, working alongside experienced healthcare providers and office staff. Our commitment to excellence in patient care extends to our team, offering a collaborative atmosphere where your contributions are valued.
Location HighlightWorking in Medical Center West offers a vibrant community atmosphere and access to a diverse patient population, making it an ideal place for those passionate about healthcare and service.
Equal Employment OpportunityWe are committed to providing equal employment opportunities to all qualified applicants and employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status in accordance with applicable laws.