Medical Assistant (MA)
Location: Naples, FL
Job Type: Direct Hire
Company: Shoreline Physician Group
Category: Non-Provider
Job Description Apply Now
Medical Assistant (MA) Position OverviewWe are looking for a dedicated Medical Assistant (MA) to join our Primary Care Practice as a full-time member of our team. The Medical Assistant (MA) will play a crucial role in supporting physicians and clinical staff by ensuring seamless patient care and efficient daily operations. This position is ideal for individuals who are passionate about patient health, have strong organizational abilities, and thrive in a dynamic healthcare environment.
Key Responsibilities- Prepare patient charts and maintain accurate and up-to-date health records using electronic medical records (EMR) systems.
- Obtain clinical data from patients and their medical historians, ensuring thorough and precise documentation.
- Communicate laboratory and test results to patients, providing clear explanations of normal findings as instructed by supervising providers.
- Handle prescription refill requests efficiently and in accordance with practice protocols and provider instructions.
- Schedule patient appointments, conduct outreach efforts, and manage inbound and outbound phone calls with professionalism and empathy.
- Triage patients by gathering relevant information, assessing immediate needs, and prioritizing care appropriately.
- Collect test samples, perform waived laboratory testing, and ensure adherence to clinical quality and safety standards.
- Prepare exam rooms before each visit by stocking supplies, cleaning, and setting up necessary equipment.
- Order laboratory tests as directed and follow up on pending results to ensure timely patient care.
- Administer injections and immunizations in accordance with clinical policies and under appropriate supervision.
- Explain medical procedures and protocols to patients and families, promoting understanding and comfort during visits.
- Assist healthcare providers in basic examinations and procedures, supporting optimal patient outcomes.
- Maintain a courteous and professional demeanor in all patient and team interactions, contributing to a positive clinic environment.
- Previous experience working as a Medical Assistant (MA) in a healthcare setting.
- Strong knowledge of medical terminology and pharmacology relevant to primary care.
- Demonstrated professionalism, teamwork, and the ability to collaborate effectively with clinical staff and providers.
- Exceptional customer service skills and a compassionate bedside manner when interacting with patients and families.
- Proficiency in administrative tasks, including scheduling, patient outreach, and EMR documentation.
- Solid computer skills necessary for navigating healthcare software and managing electronic health records.
As a Medical Assistant (MA) working full-time in our Primary Care Practice, you will have the opportunity to make a meaningful impact on patient care while developing your skills in a collaborative clinical environment. Our team is committed to providing high-quality healthcare services and fostering a supportive workplace for both patients and staff. You will gain hands-on experience in a variety of clinical and administrative functions, contributing directly to patient well-being and the success of our practice.
If you are a Medical Assistant (MA) seeking a rewarding full-time position where you can grow professionally and help deliver excellent patient care, we encourage you to apply and join our team.