Low Voltage Technician
Location: Norcross, GA
Job Type: Contract To Hire
Company: IDR
Category: All Other
Job Description Apply Now
Are you passionate about technology and security systems? We are seeking a dedicated Low Voltage Technician to join our team and support the installation, troubleshooting, and testing of CCTV and low-voltage systems. In this full-time role, you will play a pivotal part in delivering security and technology solutions in a dynamic, fast-paced industry. As a Low Voltage Technician, you will have the opportunity to work directly with customers, provide technical leadership onsite, and help ensure the successful completion of projects.
This position is ideal for professionals who thrive in field-based environments and are eager to advance their technical expertise. If you have experience with low-voltage installations and are committed to exceptional customer service, this is the perfect opportunity to grow your career with an industry-leading organization. Working in Atlanta, GA, offers access to a vibrant tech community and a wealth of professional development opportunities.
Low Voltage Technician - Summary- Full-time field-based position specializing in the installation, configuration, troubleshooting, and testing of security and low-voltage systems.
- Act as a lead technician onsite, directing and auditing the work of team members while ensuring quality and compliance with industry standards.
- Support a variety of technology solutions including CCTV, access control, fire alarm systems, networking, and digital signage.
- Deliver timely updates and serve as a point of escalation for client issues, driving resolution and customer satisfaction.
- Train and mentor less experienced technicians, supporting their growth and contributing to team success.
- Lead onsite project teams, directing, inspecting, and auditing work performed by other technicians to maintain the highest quality standards.
- Independently perform installation, configuration, troubleshooting, and testing of CCTV and low-voltage systems at customer locations.
- Provide regular status updates and required deliverables to project teams and support centers.
- Serve as a point of escalation for client issues, resolving problems efficiently and maintaining strong client relationships.
- Train, mentor, and coach less experienced team members, helping them develop technical and administrative skills.
- Complete all job-related administrative tasks accurately and in a timely manner.
- Competitive compensation package tailored to recognize your experience and expertise as a Low Voltage Technician.
- Comprehensive benefits package including medical, dental, vision, and life insurance coverage.
- Access to an Employee Stock Ownership Program and additional financial incentives.
- Support from a dedicated Engagement Manager committed to your professional success.
- Be part of a company with over 25 years of proven industry experience and a strong reputation for employee satisfaction.
- Join an award-winning organization recognized by ClearlyRated's Best of Staffing® for 12 consecutive years.
- Minimum of 2 years of experience as a Technician I or equivalent low-voltage role.
- Demonstrated proficiency in at least five of the following areas: Voice, Data, Fire Alarm, Fiber, Burg Alarm, CCTV, Access Control, Digital Signage, Access Points, Networking.
- Industry manufacturer certifications and/or structured cabling experience preferred.
- BICSI Installer 1 certification is required (must be completed and maintained).
- Other required certifications and training: OSHA 30, LIFT certification, local installer licenses/cards, and HIPAA Training.
- Strong knowledge of security technologies including CCTV, intrusion, fire alarm systems, access control, and networking.
- Basic proficiency with Microsoft Suite (Outlook, Excel, Teams, Word) and general laptop usage.
- Excellent communication skills (written and verbal), attention to detail, and organizational abilities.
- Ability to work independently as a self-starter, solve problems in the field, and multitask effectively in high-pressure situations.
- Strong customer service orientation and commitment to delivering outstanding results.
- Experienced in field-based low-voltage system installations with a broad technical skillset.
- Leadership capability to guide project teams and mentor junior technicians.
- Proactive, driven, and able to manage multiple tasks without direct supervision.
- Excellent communicator who values accuracy and customer satisfaction.
- Adaptable to evolving technologies and dedicated to continuous learning and professional growth.
- Enjoy working in a fast-paced, technology-driven industry with opportunities for advancement.
- Contribute to a team that values diversity, equity, and inclusion in the workplace.
- Be part of an organization that supports compliance with all EEOC regulations and operates with integrity and respect for all employees.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement.
If you are ready to take the next step in your career as a Low Voltage Technician, click the application button to apply and become part of a team that values your skills, supports your growth, and recognizes your contributions!