Bilingual Insurance Customer Service Representative (P&C Licensed)
Location: Denver, CO
Job Type: fulltime
Company: Tammy Hill Insurance Agency Inc
Salary: $45000.0 - $80000.0 per year
Category: Insurance
Job Description Apply Now
Bilingual Insurance Customer Service Representative (P&C Licensed) Job OverviewWe are currently seeking a dedicated and licensed Bilingual Insurance Customer Service Representative (P&C Licensed) for a full-time role in Denver, CO. This position is an excellent opportunity for a bilingual (Spanish/English) professional to join a dynamic insurance agency and play a crucial part in delivering outstanding customer service and supporting sales initiatives. As a Bilingual Insurance Customer Service Representative (P&C Licensed), you will be essential to the agency’s mission of providing personalized insurance solutions and fostering long-term relationships with clients.
Responsibilities- Establish and nurture customer relationships by providing prompt, accurate, and friendly service in both English and Spanish.
- Respond to customer inquiries regarding insurance products, eligibility, coverage options, policy changes, transfers, claim submissions, and billing clarification.
- Support sales initiatives by developing leads, scheduling appointments, identifying customer needs, and marketing appropriate insurance products and services.
- Demonstrate a strong work ethic and a commitment to success each day, ensuring a remarkable customer experience with every interaction.
- Collaborate with team members to achieve agency sales goals and maintain a high standard of service quality.
- Maintain compliance with all applicable insurance regulations and licensing requirements.
- Active Property and Casualty (P&C) insurance license is required to be considered for this position.
- Bilingual fluency in Spanish and English is mandatory, with the ability to effectively communicate in both languages across written, verbal, and listening contexts.
- Insurance sales experience is preferred, including experience with Property & Casualty and Life/Health insurance (L&H) licenses.
- Demonstrated success in meeting or exceeding sales goals and quotas is a plus.
- Outstanding communication and interpersonal skills, allowing you to relate effectively to diverse customers.
- Self-motivated and able to work efficiently in a fast-paced, multi-tasking environment.
- Ability to obtain a Life & Health (L&H) insurance license if not already held.
- Base salary with additional commission and bonus potential.
- Comprehensive benefits package including paid time off (vacation, personal, and sick days), paid holidays (including Martin Luther King Day and Juneteenth), retirement plan, and health insurance.
- Valuable experience gained through working in a reputable insurance agency environment.
- Opportunities for growth and advancement within the agency for high-performing team members.
Denver, CO, is a vibrant city offering a diverse community, a thriving business environment, and excellent cultural and recreational opportunities, making it a great place to grow your insurance career.
Additional InformationThis position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.