Licensed Insurance Customer Service Representative
Location: BELLAIRE, TX
Job Type: fulltime
Company: Tim Woodson - State Farm Agency
Salary: $17.0 - $20.0 per hour
Category: Insurance
Job Description Apply Now
Licensed Insurance Customer Service Representative Job OverviewWe are seeking a Licensed Insurance Customer Service Representative (Property & Casualty, Life & Health) to join a dedicated team as a full-time member. This role involves working with a State Farm independent contractor agent to deliver high-quality insurance solutions and customer support. An active Property & Casualty license and Life & Health license are required for this position. The ideal candidate is highly motivated, detail-oriented, and committed to delivering exceptional service within a fast-paced insurance agency environment.
Key Responsibilities- Establish and nurture customer relationships, providing ongoing support as needed to ensure client satisfaction.
- Deliver accurate, prompt, and courteous customer service, responding to inquiries regarding insurance availability, policy changes, claim submissions, billing, and coverage options.
- Educate customers on insurance products and options through a customer-focused, needs-based review process.
- Maintain a strong work ethic and demonstrate a daily commitment to success and quality outcomes.
- Utilize excellent communication skills (written, verbal, listening) to interact professionally with clients and team members.
- Provide timely and thorough activity reports to the agent, ensuring clear documentation of all client interactions and transactions.
- Stay current with product changes, licensing requirements, technical developments, and continuing education as required by the insurance industry.
- Active Property & Casualty license (required).
- Active Life and Health license (required).
- Bilingual in Spanish and English (preferred).
- Strong interpersonal and organizational skills, with a commitment to professionalism and accuracy.
- Self-motivated, proactive, and detail-oriented approach to problem solving and daily tasks.
- Able to learn and use relevant computer functions efficiently.
- Demonstrated ability to work collaboratively in a team environment and handle multiple priorities effectively.
- Pride in completing work with thoroughness and timeliness.
As a Licensed Insurance Customer Service Representative, you will gain valuable experience and have the opportunity for growth and advancement within the agency. The role offers a supportive, team-driven environment focused on customer satisfaction and professional success. If you are passionate about helping others protect what matters most and ready to take the next step in your insurance career, this position could be an excellent fit.
Legal NoticeThis position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.