Licensed Insurance Customer Service Representative (P&C, Life & Health)
Location: GUNNISON, CO
Job Type: fulltime
Company: Chris Crown - State Farm Agency
Salary: $40000.0 - $52000.0 per year
Category: Insurance
Job Description Apply Now
Licensed Insurance Customer Service Representative (P&C, Life & Health) – Gunnison, CO – Full-time/Part-time
Are you a customer-focused professional with active Property and Casualty (P&C) and Life & Health insurance licenses? We invite you to join a dynamic, client-oriented team as a Licensed Insurance Customer Service Representative in Gunnison, CO. This role offers the opportunity to impact customers’ lives by delivering outstanding service and supporting their insurance needs in a reputable, growth-oriented agency environment.
As a Licensed Insurance Customer Service Representative, you will play an integral part in building lasting customer relationships and providing expert guidance on insurance options. You will be responsible for responding to client inquiries, addressing policy changes, clarifying billing information, and supporting claims processes, all while upholding a high standard of professionalism and customer care. This in-office position is ideal for individuals committed to excellence and passionate about helping others protect what matters most.
The Licensed Insurance Customer Service Representative (P&C, Life & Health) position in Gunnison, CO offers significant career growth potential, valuable industry experience, and the satisfaction of making a difference in your community. You will work alongside a successful independent agency team, with access to ongoing learning and mentorship. If you thrive in a fast-paced, people-centered environment and possess the required insurance licenses, we encourage you to apply and take the next step in your career journey.
Licensed Insurance Customer Service Representative (P&C, Life & Health) - Summary- Provide support and service to customers as an in-office Licensed Insurance Customer Service Representative.
- Foster strong relationships through value-based conversations and needs-based solutions.
- Utilize your active Property and Casualty and Life & Health licenses to educate and guide clients.
- Be part of a committed, professional agency team with opportunities for advancement.
- Benefit from a supportive work environment in Gunnison, CO, known for its welcoming community and scenic surroundings.
- Establish and maintain customer relationships through proactive outreach and follow-up.
- Deliver prompt, accurate, and friendly customer service, including answering questions about insurance coverage, policy changes, transfers, and claims support.
- Educate clients on available insurance options through a customer-focused review process.
- Clarify billing details and handle policy inquiries with professionalism and attention to detail.
- Demonstrate a strong work ethic and commitment to daily success and team goals.
- Report activities and outcomes thoroughly to agency leadership as required.
- Remain current on product updates, licensing requirements, and technical developments through ongoing education.
- Competitive hourly pay, commensurate with experience.
- Bonuses and commissions available based on sales and performance.
- Opportunity for valuable industry experience and professional growth.
- Potential for advancement within the agency based on demonstrated performance.
- Active Property & Casualty insurance license (required).
- Active Life & Health insurance license (required).
- Excellent communication and interpersonal skills, both written and verbal.
- Strong organizational skills and ability to manage multiple priorities.
- Self-motivated, detail-oriented, and proactive in problem-solving.
- Dedication to delivering exceptional customer service.
- Ability to learn and utilize computer systems effectively.
- Capacity to work collaboratively within a team environment.
- Bilingual English/Spanish preferred, but not required.
- Commitment to ongoing professional development and maintaining relevant licensure.
- Must be able to work in-office in Gunnison, CO.
- Holds active P&C and Life & Health insurance licenses.
- Is people-oriented, with a positive, team-first attitude.
- Thrives in a fast-paced, customer-centered environment.
- Demonstrates pride in accurate, timely work and comprehensive follow-through.
- Willing to learn and adapt as insurance products, technology, and customer needs evolve.
- This position is with an independent contractor agent office, not directly with any insurance company.
- Selected candidates must successfully complete all applicable licensing and training requirements.
- All employment decisions are made by the independent agency owner.
- Diversity and inclusion are core values; all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, or any other protected status.
If you are ready to make a positive impact as a Licensed Insurance Customer Service Representative (P&C, Life & Health) in Gunnison, CO, and meet the qualifications listed above, we invite you to take the next step. Click the application button to submit your resume and join our dedicated team today!