Licensed Insurance Customer Service Representative (P&C)
Location: SAN DIEGO, CA
Job Type: fulltime
Company: Lisa Keith - State Farm Agent
Salary: $50000.0 - $60000.0 per year
Category: Insurance
Job Description Apply Now
Licensed Insurance Customer Service Representative (P&C) Job OverviewWe are seeking a dedicated and experienced Licensed Insurance Customer Service Representative (P&C) to join our team on a full-time basis in San Diego, CA. As part of a reputable State Farm agency, you will provide outstanding service to clients, build lasting relationships, and help support the agency’s growth through exceptional customer interactions. This is an exciting opportunity for a licensed professional who enjoys working in a dynamic insurance environment and is committed to delivering value-based solutions to our clients. Working in San Diego, CA offers the advantage of being in a vibrant market with a diverse clientele, providing unique opportunities for growth and professional development in the insurance field.
Responsibilities- Establish and maintain positive relationships with customers by providing prompt, accurate, and friendly service.
- Engage in value-based conversations to identify client needs and educate them about various insurance options, including Property and Casualty (P&C) products.
- Follow up with customers as needed to ensure satisfaction and address any concerns in a timely manner.
- Utilize organizational skills and attention to detail to handle sensitive and confidential information responsibly and securely.
- Demonstrate a strong work ethic and a commitment to achieving daily and long-term success for both the agency and its clients.
- Proactively develop new service opportunities with existing clients and seek ways to expand the agency’s customer base.
- Participate in ongoing training and development to stay current with industry best practices and State Farm agency standards.
- Minimum of 10 years of combined experience in customer service and sales, ideally within the insurance industry.
- Active Property and Casualty insurance license (P&C) is required.
- Experience working within the State Farm agency model is preferred, but not mandatory.
- Strong communication and interpersonal skills, with the ability to build trust and rapport with clients from diverse backgrounds.
- Exceptional organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.
- Ability to commute to the San Diego, CA office for training as needed; position may be remote for candidates residing in the local area.
- Competitive hourly base pay (commensurate with experience and insurance licensing).
- Performance-based bonus opportunities.
- Retirement plan options, including Simple IRA.
- Potential for license reimbursement.
- PTO including personal, sick, and vacation days.
- Comprehensive training and professional development programs.
As a Licensed Insurance Customer Service Representative (P&C) with our State Farm agency in San Diego, CA, you will play a pivotal role in helping clients protect what matters most. You’ll work alongside a supportive team focused on professional growth, continuous improvement, and making a positive impact in the lives of our clients. This full-time opportunity offers stability, advancement potential, and the chance to expand your expertise in the insurance sector within a thriving community.
Equal Opportunity Employer StatementWe are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.