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Licensed Insurance Customer Service Representative (P&C)
Location: Carrollton, GA
Job Type: fulltime
Company: Allstate Agency
Salary: $33000.0 - $40000.0 per year
Category: Insurance
Licensed Insurance Customer Service Representative (P&C) Job Overview
We are seeking a dedicated and highly motivated Licensed Insurance Customer Service Representative (P&C) for a full-time position in Carrollton, GA. This role is ideal for individuals with a Property and Casualty (P&C) insurance license who are passionate about delivering exceptional customer service and supporting clients in their insurance needs. Working as a Licensed Insurance Customer Service Representative (P&C) offers a dynamic environment where you will interact with clients, identify their insurance requirements, and help them find suitable products to protect their assets and future. Carrollton, GA, is a welcoming community that provides an excellent work-life balance for professionals seeking career growth in the insurance industry.
Responsibilities
- Develop and nurture client relationships by identifying customer needs and recommending appropriate insurance products and services.
- Schedule appointments and proactively follow up with leads to expand the agency’s customer base in Carrollton, GA.
- Utilize a customer-focused, needs-based review process to educate customers about various insurance options, ensuring clients understand their coverage and choices.
- Collaborate with the agent and team to set and achieve marketing and sales goals, contributing to the overall success of the agency.
- Assist with policy reviews and retention efforts by providing ongoing support and guidance to existing clients.
- Maintain a strong work ethic and demonstrate a consistent commitment to achieving daily performance goals and delivering high-quality customer service.
Qualifications
- Active Property and Casualty (P&C) insurance license required.
- Willingness to pursue a Life insurance license is preferred.
- Previous experience with Allstate or similar insurance agencies is advantageous, though not required.
- Excellent customer service skills, including effective communication and the ability to build strong relationships with clients over the phone and in person.
- Interest in promoting insurance products and services tailored to individual client needs.
- Ability to multi-task, prioritize responsibilities, and handle multiple client interactions efficiently in a fast-paced environment.
- Strong presentation skills, with the ability to clearly explain insurance options and the value of coverage to potential and existing clients.
- Enthusiasm for helping clients manage their risks, recover from unexpected events, and achieve their long-term goals through insurance solutions.
Why Join Us?
As a Licensed Insurance Customer Service Representative (P&C) in Carrollton, GA, you will have the opportunity to make a meaningful difference in the lives of clients and the community. You will play a vital role in ensuring that individuals and families have the protection they need, while also enjoying the professional development and growth opportunities that come with working in a reputable insurance agency. This full-time position offers a combination of base hourly pay and commission incentives, rewarding your dedication and achievements in serving clients effectively.
Commitment to Equal Opportunity
We are committed to creating an inclusive and diverse work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status. We adhere to all EEOC standards in our hiring practices.