Licensed Insurance Customer Service Representative
Location: CHICO, CA
Job Type: fulltime
Company: Jerry Vestesen - Farmers Insurance
Salary: $30000.0 - $65000.0 per year
Category: Insurance
Job Description Apply Now
Licensed Insurance Customer Service Representative Job OverviewWe are seeking a Licensed Insurance Customer Service Representative to join our team in a full-time capacity. In this role, you will participate in a structured mentorship and training program designed to help you build a strong foundation in the insurance industry while providing exceptional service to clients. This position offers an excellent opportunity for both recent graduates and experienced professionals to expand their skill set, engage with clients, and develop a rewarding career in insurance.
Key Responsibilities- Deliver outstanding customer service to insurance clients by addressing inquiries, resolving issues, and providing guidance regarding policies and coverage options.
- Build and maintain positive client relationships through effective communication and follow-up.
- Support the sales process by educating clients on available insurance products, including Property, Casualty, Life, Accident, and Health policies.
- Assist clients through the claims process and ensure satisfaction with services provided by the agency.
- Leverage digital platforms and virtual tools to interact with clients and manage accounts efficiently.
- Participate in mentorship and training sessions as part of the agency’s development program, learning from experienced insurance agents and industry leaders.
- Engage in community activities to build your professional network and represent the agency’s values.
- Utilize business development strategies to identify new opportunities for client engagement and growth.
- Prior experience in sales, customer service, or management is highly beneficial.
- Strong communication skills, both verbal and written, are essential for client interactions and internal collaboration.
- Self-motivated, goal-oriented, and driven to achieve personal and professional milestones.
- Ability to adapt to changes, multitask, and thrive in a fast-paced, dynamic environment.
- Comfortable working both independently and as part of a team.
- Demonstrated digital literacy and a professional virtual presence.
- Active Property, Casualty, Life, Accident, and Health insurance licenses, or willingness to obtain these credentials before starting the position.
- Desire to be active within the local community and to represent the agency’s mission.
As a Licensed Insurance Customer Service Representative, you will benefit from a comprehensive mentorship program, ongoing support from experienced professionals, and access to resources designed to foster your growth in the insurance industry. This is an exceptional opportunity for individuals looking to take control of their career, gain hands-on experience, and develop the expertise needed for long-term success. Working in this role offers the chance to make a meaningful impact while growing your professional network and skill set.
About the AreaEnjoy the advantages of working in a thriving area, with ample opportunities for professional development and community involvement.
Equal Opportunity EmployerWe are an Equal Opportunity Employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.