Licensed Insurance Customer Service Representative
Location: Georgetown, TX
Job Type: fulltime
Company: Farmers Insurance
Salary: $48000.0 - $80000.0 per year
Category: Insurance
Job Description Apply Now
Are you seeking a dynamic role in the insurance industry where your customer service skills and entrepreneurial spirit can thrive? The position of Licensed Insurance Customer Service Representative offers a rewarding opportunity to engage directly with clients, support their insurance needs, and grow professionally within a supportive and innovative environment. This full-time role is ideal for candidates passionate about delivering exceptional service, developing strong relationships, and expanding their knowledge of the insurance sector.
As a Licensed Insurance Customer Service Representative, you will benefit from comprehensive training programs, mentorship opportunities, and exposure to a broad range of insurance products, including life, commercial, and workers' compensation. Whether you are a recent graduate eager to launch your career or an experienced professional looking for a new challenge, this position provides the tools and support you need to achieve your goals. The employment type is full-time, ensuring stability and consistent opportunities for advancement.
Our company is committed to fostering a collaborative and inclusive culture. We value motivated self-starters who are business savvy, performance-driven, and possess a strong entrepreneurial mindset. This role offers flexibility, including the potential for virtual training, and the opportunity to work within your community, making it a great fit for candidates who value work-life balance and connectivity.
The Licensed Insurance Customer Service Representative role is structured to allow for personal growth while meeting the diverse needs of our clients. You will play a key part in supporting agency operations, developing your consultative sales approach, and contributing to the overall success of the team. If you are ready to take the next step in your insurance career, we encourage you to apply by clicking the job application button and joining our team of dedicated professionals.
Licensed Insurance Customer Service Representative - Summary- Provide outstanding customer service to clients by addressing their insurance needs and inquiries.
- Participate in comprehensive training and mentorship programs designed to foster agency ownership potential.
- Engage in a performance-driven and entrepreneurial work environment.
- Support the agency’s growth by building client relationships and expanding business opportunities.
- Respond to client inquiries regarding insurance policies, coverage, claims, and renewals.
- Assist clients in understanding policy options and recommend suitable insurance solutions.
- Maintain accurate records of client interactions and transactions using agency management systems.
- Develop and sustain strong client relationships through effective communication and follow-up.
- Collaborate with team members and management to achieve agency performance goals.
- Utilize digital tools and maintain a professional virtual presence when interacting with clients and prospects.
- Participate in ongoing training and professional development activities to stay current with industry trends.
- Contribute to networking and marketing initiatives to grow the agency’s client base.
- Support agency operations, including processing policy changes, endorsements, and payments.
- Competitive base salary with bonus and commission opportunities.
- Potential earning range of $50,000.00 - $80,000.00 per year based on performance.
- Monthly bonuses and commission structure to reward top performers.
- PTO (Paid Time Off) and vacation benefits for work-life balance.
- Comprehensive health, dental, life, and retirement benefits options.
- Access to award-winning training and virtual learning resources.
- Flexible work hours and the ability to work from within your community.
- Active insurance license or willingness to obtain one in accordance with state requirements.
- Previous experience in insurance, sales, customer service, or a related field preferred but not required.
- Ability to successfully pass a background check.
- Exceptional written and verbal communication skills are essential.
- Strong consultative sales approach and negotiation skills.
- Proven ability to build rapport with clients and manage multiple priorities effectively.
- Demonstrated management and organizational skills.
- Proficiency in digital platforms and virtual communications is a plus.
- Business savvy and motivated self-starter with entrepreneurial drive.
- Performance-driven with a strong desire to achieve goals and contribute to team success.
- Outgoing, adaptable, and eager to learn new skills in a fast-paced environment.
- Excellent communicator, skilled at networking and building relationships.
- Digitally savvy with a strong virtual presence.
- Our company is dedicated to supporting professional growth through mentorship and ongoing education.
- Opportunities for advancement to agency ownership are available for high-performing individuals.
- The company offers a diverse portfolio of insurance products, providing ample room for learning and specialization.
- Supportive staff with expertise in marketing and all major insurance lines is available to assist you in your role.
- Apply today by clicking the job application button and take the next step in your insurance career as a Licensed Insurance Customer Service Representative.
Equal Opportunity Employer Statement: We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.