Licensed Insurance Customer Service Representative
Location: Manhattan, KS
Job Type: fulltime
Company: Farmers Insurance
Salary: $50000.0 - $100000.0 per year
Category: Insurance
Job Description Apply Now
Licensed Insurance Customer Service Representative Job OverviewWe are seeking a dedicated and motivated Licensed Insurance Customer Service Representative to join our team on a full-time basis. As part of our renowned mentorship and training program, you will be provided with valuable resources and guidance to enhance your understanding of the insurance industry. Whether you are seeking to launch your career in insurance or are a professional ready for a new challenge, this role offers a supportive environment where you can develop your skills and advance your career.
Responsibilities- Deliver outstanding customer service to clients, addressing inquiries and resolving issues related to insurance policies.
- Assist clients in understanding policy coverage and options, providing clear and accurate information regarding property, casualty, life, accident, and health insurance products.
- Support agency operations by processing policy changes, renewals, and endorsements in a timely and efficient manner.
- Utilize digital tools and maintain a strong virtual presence to engage with clients and prospects.
- Participate in ongoing training and mentorship opportunities to improve product knowledge and service delivery.
- Contribute to the achievement of agency goals through proactive sales support and customer engagement initiatives.
- Build strong relationships with customers and demonstrate professionalism in all communications.
- Identify opportunities for cross-selling and up-selling additional insurance products where appropriate.
- Maintain compliance with all relevant insurance regulations and company policies.
- Prior experience in sales, customer service, or management is preferred.
- Strong communication skills, both verbal and written, are essential for effectively serving clients and working with team members.
- Self-motivated and goal-oriented with a demonstrated ability to work independently and as part of a team.
- Business savvy and performance-driven, with the ability to adapt to changing priorities and environments.
- Entrepreneurial spirit and a passion for developing a career in the insurance industry.
- Strong networking skills and the ability to establish a virtual presence for engaging with clients.
- Detail-oriented and dependable, with the ability to manage multiple tasks and prioritize effectively.
- High stress tolerance and the ability to thrive in a fast-paced, dynamic setting.
- Active involvement in the community or a desire to engage with the local community is valued.
- Property, Casualty, Life, Accident, and Health insurance licenses, or willingness to obtain these licenses before starting the role.
- Hands-on training and mentorship from experienced insurance professionals.
- Opportunities for professional growth and advancement, including a potential pathway to agency ownership.
- Performance-based incentives to reward your achievements and dedication.
As a Licensed Insurance Customer Service Representative, you will be part of a supportive and dynamic team that values professional growth and a commitment to excellent service. Our mentorship program is designed to prepare you for a successful career in the insurance industry, providing you with essential skills and knowledge. You will have the opportunity to make a meaningful impact by helping clients protect what matters most to them, while also growing your own expertise and career.
We welcome candidates from diverse backgrounds who are eager to learn, adaptable, and ready to take control of their professional future. We are committed to providing equal opportunities for all applicants and employees, fostering an inclusive and respectful workplace.