IT Trainer
Location: Atlanta, GA
Job Type: Contract
Company: IDR
Category: All Other
Job Description Apply Now
IT Trainer Position OverviewIDR is seeking an experienced IT Trainer for a full-time contract position with one of our top clients in Atlanta. The IT Trainer will play a crucial role in providing technical training, developing instructional content, and supporting end users in the efficient adoption of IT applications and systems. As a key member of the IT team, the IT Trainer will be responsible for designing and delivering effective training programs that enhance employee performance and ensure successful use of new technologies.
Key Responsibilities- Deliver comprehensive IT technical training to employees across the organization, ensuring that users are equipped with the knowledge and skills needed to utilize IT applications and systems effectively.
- Develop and update role-based training content tailored to end users, focusing on clarity, engagement, and alignment with organizational objectives.
- Maintain accurate training records within a Learning Management System (LMS) to track progress and compliance for all participants.
- Travel to various client locations as needed to facilitate scheduled in-person training sessions, providing hands-on support and addressing user questions directly.
- Collaborate with stakeholders, subject matter experts, and IT professionals to ensure training materials accurately reflect system functionality and business processes.
- Support the ongoing improvement of training programs by gathering feedback from participants and updating content to reflect changes in systems or best practices.
- Bachelor’s degree in a relevant field is required.
- Demonstrated experience in IT technical training, computer technology, IT applications, or end user support.
- Background in instructional design, including visual design, storyboarding, and writing clear instructional or audio/video scripts.
- Proficiency in Microsoft Office and Office 365 applications is essential.
- Familiarity with e-learning and content development tools such as Adobe Captivate, TechSmith Camtasia, Articulate 360/Storyline, ServiceNow, and MS Teams is a plus.
- Must have a reliable vehicle and a valid driver’s license to fulfill travel requirements.
- Competitive compensation package aligned with industry standards.
- Comprehensive benefits including Medical, Vision, Dental, and more.
- Opportunity to work with an industry-leading organization recognized for its strong, collaborative, and team-oriented culture.
- Access to a supportive work environment with opportunities for professional development and growth.
Atlanta offers a dynamic business environment and is known for its vibrant culture and community, making it an excellent location for IT professionals seeking new challenges and growth opportunities.
Legal DisclaimerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.