Workstation Technician
Location: Walnut Creek, CA
Job Type: Contract
Company: IDR
Category: Systems Engineering
Job Description Apply Now
Workstation Technician Job OverviewIDR is seeking a skilled Workstation Technician for a contract position with a leading healthcare client in Walnut Creek, CA. This is a full-time, two-year contract role designed for professionals eager to develop their careers in a collaborative and technology-driven environment. The Workstation Technician will play a key role in providing technical support, managing hardware and software issues, and contributing to seamless IT operations within a large healthcare organization.
Key Responsibilities- Deliver technical support for a Microsoft-based network, including maintenance and troubleshooting of Windows 10/11 operating systems, Microsoft Office 365, and Microsoft Teams.
- Identify, diagnose, and resolve issues related to desktop, laptop, and tablet hardware as well as software applications and peripheral devices.
- Support network connectivity and communication for end-user devices, addressing and resolving basic networking concerns.
- Assist with the deployment and setup of new equipment, including asset receipt, equipment staging, deployment execution, and updating asset management systems to ensure accurate inventory tracking.
- Perform data transfer and recovery processes to ensure continuity of information for end users, as well as administer email accounts and prepare assets for disposition in accordance with organizational policies.
- Adhere strictly to technical manuals and instructions to ensure consistency and accuracy in all IT operations and asset management tasks.
- High school diploma or equivalent required.
- At least two years of professional experience providing customer service support for PC and Macintosh desktop computing hardware in a client-facing environment.
- Demonstrated knowledge of operating system configuration, hardware setup, and software installation for both PCs and Macs.
- Experience working with clinical staff and asset inventory management, including handling over five PC refreshes daily and 25 PC refreshes weekly.
- Comprehensive benefits package available during the contract, including medical, dental, and vision coverage.
- Opportunity to work with a well-established healthcare organization recognized for its strong team-oriented culture.
- Competitive compensation and a supportive work/life balance.
- Access to an Employee Stock Ownership Program and dedicated engagement manager focused on your success.
- Be part of a company with over 20 years of experience and a recipient of ClearlyRated’s Best of Staffing® Client and Talent Award for 11 consecutive years.
Walnut Creek, CA, is known for its thriving business community, excellent amenities, and vibrant local culture, making it a great location for professionals in the technology and healthcare sectors.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.