Insurance Office Manager (Licensed)
Location: ABILENE, TX
Job Type: fulltime
Company: Kim Austin - State Farm Agency
Salary: $37000.0 - $40000.0 per year
Category: Insurance
Job Description Apply Now
Insurance Office Manager (Licensed) Job OverviewWe are seeking a highly organized and detail-oriented Insurance Office Manager (Licensed) for a full-time position at a leading insurance agency in Abilene, TX. This opportunity is ideal for professionals with a strong background in customer service and office management who are passionate about supporting insurance clients and ensuring the smooth operation of a busy office environment. The Insurance Office Manager (Licensed) plays a vital role in supporting agency operations, managing daily administrative tasks, and fostering positive relationships with both customers and team members.
Key Responsibilities- Establish and nurture customer relationships by providing prompt, accurate, and friendly service, ensuring client satisfaction and retention.
- Follow up with customers as needed, addressing questions, concerns, and policy needs in a timely manner.
- Utilize a customer-focused, needs-based review process to educate clients about a variety of insurance options, including property, casualty, life, and health products.
- Oversee the daily operations of the office, ensuring it is well-maintained, organized, and equipped to meet both customer needs and business objectives.
- Implement and support office policies and procedures to drive operational efficiency and compliance.
- Collaborate with agency staff to achieve sales and service goals, fostering a positive and cooperative team environment.
- Assist in marketing relevant insurance products and services to new and existing clients, supporting agency growth.
- Property and Casualty License (required).
- Life and Health License (must be able to obtain).
- Experience in customer service is required, with prior experience managing customer service operations preferred.
- Experience in sales is preferred.
- Exceptional written, verbal, and listening communication skills.
- Strong attention to detail and organizational abilities.
- Proactive in problem-solving and able to manage multiple tasks in a fast-paced environment.
- Ability to work effectively both independently and as part of a team, coordinating with colleagues to achieve agency objectives.
- Proficient in Windows computer applications and capable of learning new software as needed.
- Bilingual skills are preferred but not required.
As an Insurance Office Manager (Licensed) in Abilene, TX, you will be part of a supportive and professional agency environment. Abilene offers a welcoming community and a positive atmosphere for those seeking personal and professional growth. This full-time role provides the opportunity to make a meaningful impact on clients' lives by helping them understand and select the right insurance products for their needs, while also ensuring the office runs efficiently and effectively.
Legal NoticeThis position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.