Insurance Customer Service Representative – P&C Licensed
Location: BATON ROUGE, LA
Job Type: fulltime
Company: R K Mehrotra - State Farm Agency
Salary: $40000.0 - $60000.0 per year
Category: Insurance
Job Description Apply Now
The Insurance Customer Service Representative – P&C Licensed role is an outstanding opportunity for professionals who are passionate about delivering high-quality service in the insurance sector. This remote, full-time position is designed for individuals with recent experience in a State Farm agency and an active Property and Casualty (P&C) insurance license. Candidates must also reside in Louisiana. As a member of a successful State Farm agency team, you will play a key role in supporting clients and fostering long-term relationships, all while working from the comfort of your home.
In this Insurance Customer Service Representative – P&C Licensed position, you will be responsible for engaging with both new and existing clients to provide exceptional customer support, assist with policy inquiries, and educate clients on available insurance options. Your expertise in the State Farm agency model and your understanding of the local Louisiana market are critical to ensuring an outstanding client experience. The role also calls for strong organizational skills, attention to detail, and the ability to handle confidential information with complete discretion.
Working remotely as a full-time Insurance Customer Service Representative – P&C Licensed in Louisiana allows you to contribute to the agency’s growth by leveraging your insurance knowledge and customer-centric approach. The agency offers a supportive environment where your contributions are valued, and where there is ample opportunity to learn, grow, and advance your career within the organization.
Insurance Customer Service Representative – P&C Licensed Summary- Remote, full-time opportunity for experienced insurance professionals in Louisiana
- Requires recent State Farm experience and an active P&C license
- Focuses on customer relationship management, service, and education
- Key support role within a successful State Farm agent’s office
- Establish and nurture relationships with clients through consistent communication
- Provide prompt, accurate, and friendly customer service in all interactions
- Educate clients about insurance options using a needs-based review process
- Identify and develop new service opportunities with current and prospective clients
- Maintain a commitment to achieving individual and team goals on a daily basis
- Manage sensitive information responsibly and maintain strict confidentiality
- Remain current with product changes, licensing requirements, and insurance industry developments
- Deliver timely and thorough activity reports to the agent
- Work collaboratively within a team environment to achieve agency objectives
- Utilize computer systems efficiently for policy management and client communication
- Competitive base salary with performance-based bonus opportunities
- PTO and paid holidays
- Comprehensive health insurance benefits
- Retirement plan options
- Access to valuable experience and professional growth opportunities
- Potential for advancement within the agency
- Recent State Farm insurance experience (required)
- Active Property & Casualty insurance license (required)
- Life and Health insurance license (preferred)
- Current residency in Louisiana (required)
- Excellent interpersonal and communication skills, both written and verbal
- Strong organizational skills and attention to detail
- Ability to multi-task and work independently in a remote environment
- Self-motivated with a proactive approach to problem-solving
- Commitment to delivering outstanding customer service
- Ability to adapt to new technologies and computer functions
- Dedicated team player with a focus on accurate and timely work completion
- Passionate about helping clients protect what matters most
- Experienced in State Farm agency operations
- Detail-oriented, organized, and able to manage multiple priorities
- Thrives in a remote, collaborative, and growth-focused work environment
- Eager to pursue ongoing education and stay current with industry trends
- Values ethical conduct and confidentiality in all aspects of work
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
- Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
- State Farm agents are independent contractors who hire their own employees. Employees are not employees of State Farm.
- Living and working in Louisiana offers a unique opportunity to serve the needs of local clients and build lasting relationships in the community.
- If you are motivated to succeed as an Insurance Customer Service Representative – P&C Licensed and can see yourself in this role, click the application button to take the next step in your career journey.