Insurance Customer Service Representative
Location: GREENVILLE, SC
Job Type: fulltime
Company: State Farm
Salary: $32500.0 - $150000.0 per year
Category: Insurance
Job Description Apply Now
Insurance Customer Service Representative Job OverviewWe are seeking an Insurance Customer Service Representative to join our team in Greenville, SC on a full-time basis. As an Insurance Customer Service Representative, you will play a crucial role in helping clients understand their insurance options while providing exceptional service to both new and existing customers. This position offers the opportunity to develop meaningful relationships within the local community and to build a rewarding career in the insurance industry. Working in Greenville, SC provides a vibrant community environment with a growing business sector, making it an excellent place to establish your professional path.
Responsibilities- Assist customers with inquiries related to insurance products and services within the office environment.
- Utilize a customer-focused and needs-based approach to educate clients about various insurance options, including auto, home, and life insurance policies.
- Build and develop lasting relationships with customers in the Greenville, SC community, ensuring their current needs are met and providing proactive support.
- Work collaboratively with team members to promote insurance products and services to both new and existing clients.
- Demonstrate a strong work ethic and a commitment to delivering outstanding customer service every day.
- Maintain accurate records of client interactions, policy details, and follow-up actions in compliance with company and regulatory requirements.
- Stay informed about product updates, industry trends, and changes in state or federal insurance regulations relevant to the Greenville, SC market.
- Support team initiatives and contribute to a positive and inclusive work environment.
- No previous insurance experience is required. A positive attitude and willingness to learn are essential.
- Excellent interpersonal skills and a passion for helping people.
- Ability to work effectively in a team-oriented setting.
- Strong communication skills to explain complex insurance concepts in a clear, accessible manner.
- People-oriented mindset with the ability to build rapport with clients from diverse backgrounds in Greenville, SC.
- Property and Casualty license (must be able to obtain, but not required to apply).
- Life and Health license (must be able to obtain, but not required to apply).
This Insurance Customer Service Representative position is offered as full-time employment, with part-time availability as needed. The role provides a stable work environment, opportunities for commission or bonus, and paid time off including vacation and personal/sick days.
Why Join Us?- Be part of a supportive team that values integrity, accountability, and excellence in customer service.
- Develop your career in the insurance industry with comprehensive training and ongoing professional development.
- Engage with the Greenville, SC community and make a positive impact through meaningful client relationships.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.