Insurance Agency Assistant
Location: BOCA RATON, FL
Job Type: fulltime
Company: Bob Wylin - State Farm Agency
Salary: $37440.0 - $41600.0 per year
Category: Customer Service
Job Description Apply Now
Insurance Agency Assistant Job OverviewWe are seeking a dedicated Insurance Agency Assistant to join a dynamic State Farm Agent office in Boca Raton, FL. This is a full-time position designed for individuals interested in starting a rewarding career in the insurance industry. As an integral member of the team, you will have the opportunity to gain valuable industry experience and contribute to the agency's ongoing success while serving the local community. Boca Raton, FL is known for its vibrant business environment and excellent quality of life, making it a great place to build your career.
Key Responsibilities- Provide comprehensive administrative and office support to ensure daily operations run smoothly.
- Answer and route incoming telephone calls in a professional manner, maintaining excellent customer service standards.
- Welcome and assist visitors in the office, ensuring a friendly and helpful experience for each client.
- Utilize in-house systems to manage and update policyholder information, including contact details and account status.
- Handle billing inquiries, process payments efficiently, and follow up on overdue accounts as necessary.
- Communicate clearly and professionally as a liaison between clients and insurance agents, ensuring all parties stay informed and requests are addressed promptly.
- Prepare, print, fax, and email proof of insurance documents to customers as required.
- Must be able to obtain a Florida 4-40 Resident Customer Representative license prior to or immediately upon employment.
- Previous experience with State Farm or in an insurance agency setting is preferred but not required.
- Must pass a background check and maintain a clean criminal record.
- Demonstrated dependability and a strong track record of providing excellent customer service.
- Quick learner with strong phone etiquette and interpersonal skills.
- Outstanding written, verbal, and listening communication abilities.
- Reliable transportation to and from the workplace is required.
- Base pay with the opportunity for monthly bonuses based on performance.
- Paid time off, including sick days and vacation time, to support work-life balance.
- Retirement plan offerings for long-term financial security.
- Health insurance coverage to promote well-being.
- Opportunities to gain valuable industry experience and develop professional skills.
- Clear paths for career growth and advancement within the agency.
If you are motivated, ready to learn, and interested in building a career as an Insurance Agency Assistant, we encourage you to submit your resume for consideration. Qualified candidates will be contacted with information regarding the next steps in the interview process. This role offers a strong foundation for professional development within the insurance sector.
Legal DisclaimerThis position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.