Insurance Account Representative
Location: MIDLOTHIAN, VA
Job Type: fulltime
Company: Keith Phillips - State Farm Agency
Salary: $15.0 - $18.0 per hour
Category: Insurance
Job Description Apply Now
The Insurance Account Representative (sometimes known as Insurance Account Rep or Insurance Sales Representative) plays a pivotal role within an insurance agency by building strong relationships with clients and ensuring their insurance needs are met efficiently and effectively. This full-time position offers the opportunity to contribute directly to the success of the agency, while also advancing your own career in the insurance industry. By joining a State Farm Agent’s team, you become the bridge between the agency and its valued customers, providing essential guidance and support in areas ranging from policy selection to claims assistance.
As an Insurance Account Representative, you are responsible for developing leads, engaging with potential and existing clients, and providing insight into a variety of insurance products and services. Your ability to listen actively to customer needs and communicate complex insurance options in an understandable way sets the foundation for long-term professional relationships. Your proactive approach not only drives new business but also supports the agency’s mission of improving the lives of clients through tailored insurance solutions.
In this role, you will collaborate closely with other members of the insurance agency team, working together to achieve shared goals, maintain high standards of customer service, and foster a positive, growth-oriented environment. The agency values ethical conduct, a strong work ethic, and a commitment to success, making this position ideal for individuals who are motivated, personable, and eager to make a meaningful impact in their community while growing professionally.
Working as an Insurance Account Representative offers valuable experience and the opportunity for advancement within the agency. You will gain hands-on knowledge of insurance operations, participate in ongoing training, and develop a broad skill set that will serve you well throughout your career. The agency encourages personal development and recognizes outstanding performance with commissions, incentives, and opportunities for further growth. If you are motivated to succeed and enjoy working in a dynamic, client-focused environment, this position offers the perfect platform for your ambitions.
The agency is committed to providing a supportive environment where each team member can thrive. Whether you are already experienced in insurance sales or are looking to build your career, you will find a welcoming team atmosphere and ample resources to help you succeed. The agency takes pride in its inclusive and diverse workplace, ensuring equal opportunities for all qualified applicants. If you are ready to take the next step in your career, click the job application button to submit your resume and begin your journey as an Insurance Account Representative.
Insurance Account Representative - Summary- Serve as a key liaison between clients and the insurance agency, providing expert guidance on insurance products and services.
- Build and maintain strong relationships with customers to ensure their insurance needs are met.
- Drive agency growth through proactive client outreach, lead development, and effective product marketing.
- Contribute to a collaborative, customer-focused team environment.
- Develop leads and schedule appointments with potential clients.
- Identify customer needs and market appropriate insurance products and services.
- Work alongside the agent and team members to establish and meet marketing and sales goals.
- Maintain a strong work ethic with daily commitment to achieving success.
- Establish and maintain long-term customer relationships through ongoing communication and follow-up.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries about availability, eligibility, coverages, policy changes, transfers, claims, and billing.
- Educate clients about insurance options using a customer-focused, needs-based review process.
- Competitive hourly pay, commensurate with experience.
- Commissions and incentives are available based on performance.
- Paid time off, including vacation and personal or sick days.
- Opportunities for valuable experience and professional growth within the agency.
- Excellent written and verbal communication skills are essential.
- Bilingual English/Spanish is preferred but not required.
- Previous sales experience (outside sales, inside sales, retail sales, or telemarketing) is preferred.
- Demonstrated track record of meeting sales goals or quotas is preferred.
- Ability to relate effectively to customers and understand their needs.
- Active Property & Casualty license required.
- Active Health, Life & Annuities license required.
- Attentive and personable, with a genuine interest in building customer relationships.
- Sales-minded and driven to achieve daily and long-term goals.
- Team player eager to contribute to a positive agency culture.
- Proactive in learning about insurance products and industry trends.
- Motivated to advance within the insurance sector.
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
- Employment is subject to successful completion of all applicable licensing requirements and training programs.
- State Farm agents are independent contractors who hire their own employees; agency employees are not employees of State Farm.
- The agency is committed to equal employment opportunity and a diverse, inclusive workplace.
If you are ready to launch or advance your career as an Insurance Account Representative, apply now by clicking the job application button. Take the next step toward a rewarding future in the insurance industry!